IESE (España)
-
A Service Model for Cultural Excellence
Muñoz-Seca Fernández-Cuesta, BeatrizArticle ART-2080-EKnowledge and Communication, Service and Operations ManagementCulture, that intrinsic expression of humankind, has somehow grown remote from the general public. Arts and cultural institutions, just like their business counterparts, urgently need to find new audiences, meet changing demands and consider their business models afresh. The whole sector needs to reinvent itself, says the author. But how? Beatriz Muñoz-Seca recommends that arts and cultural institutions focus not so much on their products as on c...Starting at €8.20
-
Fernando Losada en Freixenet
Concha, A.; Ariño, Miguel AngelCase AD-261Decision Analysis, EconomicsEl caso permite analizar la evolución del sector del cava en España, y de la compañía Freixenet, así como el impacto de la situación económica en el país, en la evolución del sector del cava y de las ventas de la compañía en el mercado interior español.Starting at €8.20
-
Evaluación del desempeño de alianzas estratégicas
Concha, A.; Ariño, AfricaTechnical Note DGN-613StrategyEsta nota técnica provee a los directivos de los criterios más adecuados para evaluar el desempeño de una alianza estratégica. En primer lugar, se explica en detalle qué se entiende por desempeño de una alianza estratégica, a continuación se definen los criterios (financieros, objetivos y subjetivos) que existen para evaluar si el desempeño de una alianza estratégica es correcto. Finalmente, se proponen los mejores criterios, siendo los subjetivo...Starting at €8.20
-
The Decision to Terminate a Strategic Alliance
Concha, A.; Ariño, AfricaTechnical Note DGN-614-EStrategyThis technical note offers managers a discussion of some basic concepts concerning the termination of strategic alliances. An alliance should be terminated when the expected benefits are exceeded by the costs. This happens when the goals pursued through the alliance are no longer being achieved by means of the alliance, or when the alliance's management and coordination costs increase beyond an acceptable level, or when there are changes in the e...Starting at €8.20
-
Action Variables (Portuguese Version, Brazil)
Muñoz-Seca Fernández-Cuesta, Beatriz; Riverola, JosepTechnical Note PN-411-PBService and Operations ManagementThe technical note discusses the six action variables of a trading system: processes, capacity, flows, human resources, information system, and conflict resolution system.Starting at €8.20
-
Persuasive Communication: (3) Ethos
de la Cierva, Yago; Burke, GregDPONO-3-ELeadership and People ManagementRecognize the principles on which persuasive communication is based. To know what elements of discourse need to be combined to reach the audience. -
Persuasive Communication: (5) Pathos
de la Cierva, Yago; Burke, GregDPONO-5-ELeadership and People ManagementRecognize the principles on which persuasive communication is based. To know what elements of discourse need to be combined to reach the audience. -
Comunicación Persuasiva: (5) Pathos
de la Cierva, Yago; Burke, GregDPONO-5Leadership and People ManagementReconocer los principios en los que se fundamenta la comunicación persuasiva. Conocer qué elementos del discurso se necesitan combinar para llegar a la audiencia. -
Partner selection in strategic alliances
Concha, A.; Ariño, AfricaTechnical Note DGN-612-EStrategyThis technical note offers managers a discussion of some fundamental issues to be considered when selecting a partner for a strategic alliance. Choosing the right partner is key to alliance success. First, the note discusses the issues to be considered when selecting a partner, then it offers some recommendations to help managers who want to find the best partner for a planned strategic alliance.Starting at €8.20
-
Francisco Barrachina en Seat
Concha, A.; Ariño, Miguel AngelCase AD-260Decision Analysis, EconomicsEl caso permite analizar la evolución del sector del automóvil en España y de la compañía Seat, así como el impacto de la situación económica en el país y las ventas de la compañía en el mercado interior español.Starting at €8.20