IESE (España)
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Volkswagen Navarra, 8th Collective Agreement (C): Latest negotiations
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-328-EEconomics, Leadership and People ManagementAfter more than eight months without the negotiating parties managing to reach an agreement, the unions decided to call in their German counterpart to help find a solution and make the parent company aware of why it had not been possible to reach an agreement in Spain. On the other hand, in response to the drawn out nature of the negotiating period, the management from Wolfsburg contacted Patrick and Carlos to find out what was causing the lack o...Starting at €5.74
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Volkswagen Navarra, 8th Collective Agreement (A): An agreement for the future
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-326-EEconomics, Leadership and People ManagementIn September 2012, Carlos Escobar, director of human resources for the Volkswagen plant in Navarra (hereafter, VW Navarra), was sitting in his office reading the mail that his secretary left him on his desk each morning. That day, the first letter in the pile was from Germany, signed by Herbert Waltl, the production manager for all the European Volkswagen (VW) plants. After reading the letter, Carlos called Patrick Danau, general manager of VW Es...Starting at €8.20
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<i>Offshoring</i>: ¿y si la ventaja no solo fueran los costes?
Ricart Costa, Joan Enric; Agnese, PabloArticle ART-2013StrategyDurante décadas las deslocalizaciones han consistido en poco más que trasladar call centers a otros países con menos costes laborales. Pero las cosas han cambiado. Hoy podemos hablar de una nueva generación de offshoring centrada en los servicios, cada vez de mayor valor añadido, como proyectos integrales de software altamente complejos o funciones específicas de I+D. Estos cambios obligan a las empresas a replantear sus estrategias...Starting at €8.20
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Volkswagen Navarra, 8th Collective Agreement (A, B, C and D) - Teaching Note
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónTeaching Note DPOT-76-EEconomics, Leadership and People ManagementThe case reflects an everyday situation for many companies: the negotiation of a collective agreement. There are a number of things that can help us to understand how a bargaining process should be approached by management: the importance of the team and its roles; the role of stakeholders, affected and interested parties, during the entire process and how they should be kept informed; the need to have a person leading the negotiation who is capa...Starting at €0.00
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Volkswagen Navarra, 8th Collective Agreement (B): The Germans are coming
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-327-EEconomics, Leadership and People ManagementAfter more than eight months without the negotiating parties managing to reach an agreement, the unions decided to call in their German counterpart to help find a solution and make the parent company aware of why it had not been possible to reach an agreement in Spain. On the other hand, in response to the drawn out nature of the negotiating period, the management from Wolfsburg contacted Patrick and Carlos to find out what was causing the lack o...Starting at €5.74
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Volkswagen Navarra VIII Convenio Colectivo (C): Últimas negociaciones
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-328Economics, Leadership and People ManagementDespués de más de ocho meses en los que las dos partes negociadoras no conseguían llegar a un acuerdo, los sindicatos decidieron llamar a su homónimo de Alemania para intentar buscar una solución y poner a la matriz al corriente de porque en España no se conseguía pactar un convenio. Por otro lado, la dirección de Wolsfburg dada la extensión del periodo de la negociación, se puso en contacto con Patrick y Carlos para averiguar las causas del desa...Starting at €5.74
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The Dealings Behind a Services Outsourcing Experience: The Case of SELLBYTEL Singular
Agnese, Pablo; Ricart, Joan EnricCase AD-312-EKnowledge and Communication, Service and Operations ManagementWith the advent of globalization and global communication, Spain provides an interesting location to do business offshore. A wage level that lags behind other developed countries, as well as its geographical location and culture, make the country a natural choice for firms considering an offshoring location.Starting at €8.20
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Adding Value Through Offshoring
Ricart Costa, Joan Enric; Agnese, PabloArticle ART-2013-EStrategyFor decades, offshoring involved little more than moving call centers to countries with lower labor costs. But things have changed. Today's new generation of offshoring increasingly features value-added services, such as highly complex software projects or specific R&D functions. These changes are forcing companies to rethink their internationalization strategies in order to incorporate more of these kinds of value-added offshoring processes. In ...Starting at €8.20
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Volkswagen Navarra VIII Convenio Colectivo (A, B, C y D) - Nota del instructor
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónTeaching Note DPOT-76Economics, Leadership and People ManagementEl caso refleja una situación cotidiana de numerosas empresas: la negociación del convenio colectivo. Puede ayudar a comprender cómo debe abordarse un proceso negociador desde la Dirección: la importancia del equipo y sus roles; el papel de los stakeholders, partes afectadas e interesadas, durante todo el proceso y cómo se les debe mantener informados; la necesidad de una persona que lidere la negociación y sea capaz de infundir confianza y auto...Starting at €0.00
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Volkswagen Navarra VIII Convenio Colectivo (D): Referendum
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-329Economics, Leadership and People ManagementLos sindicalistas habían conseguido que no se aplicara la reforma laboral que acababa de aprobar el Gobierno de España, mientras que la Dirección de VW había conseguido mantener la relación con los sindicatos y la paz social, diseñando un convenio que prometía un futuro prometedor para la fábrica y sus empleados. A las tres de la madrugada del 23 de octubre finalizó el Referéndum sobre el preacuerdo del VIII Convenio Colectivo para la factoría V...Starting at €5.74