IESE (España)
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Amenazas globales: diagnóstico y acción
Done, Adrian A.Article ART-2076Service and Operations Management, Strategy¿Cuánto tiempo dedica a pensar en las grandes cuestiones que afectarán a su vida personal y profesional en los próximos 20 años? Si está tan ocupado como la mayoría de sus colegas, no mucho. Pero las perspectivas de la economía mundial son peores hoy que cuando la crisis crediticia tocó fondo, así que de nada sirve esconder la cabeza. Es mejor atisbar las tendencias globales que acechan en el horizonte, analizar a fondo las fuerzas subyacentes y ...Starting at €8.20
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Driving Digital Transformation at the DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195-EFinance, Information Technologies, Innovation and ChangeDBS, the largest bank in Southeast Asia, embarked on a journey of digital transformation in late 2013. In parallel with creating a new organizational unit called Digibank to spearhead the bank's expansion into new markets, the bank launched the Digital Mindset program to help change the company from within. This case, set in 2015, outlines the key moments of the transformational journey and describes the strategy taken by the new CEO to improve t...Starting at €8.20
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Challenges of the 21st Century: Energy
Michels, Pascal; Done, Adrian A.Technical Note PN-466-EInnovation and Change, Service and Operations ManagementFrom the discovery of fire and the harnessing of wind through to the industrial revolution and the dawn of the nuclear age, energy resources have been critical for the wellbeing of humankind and to our economies and social improvement. Indeed, many would contend that every great change in living standards has had a revolution in energy use at its heart. By the end of the 19th century, the lifestyles of the majority of Europeans and Americans had ...Starting at €8.20
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Anticípese al futuro
Done, Adrian A.; Goldin, Ian; Fidler, Devin; Gorbis, Marina; Rosenberg, MikeDossier DOS-12Economics, Leadership and People Management, Service and Operations Management, StrategySon muchos los retos que nos esperan. Este dossier le permitirá gestionar mejor las tendencias globales.Starting at €15.00
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Managing the Future: The Way Ahead
Done, Adrian A.; Goldin, Ian; Fidler, Devin; Gorbis, Marina; Rosenberg, MikeDossier DOS-12-EEconomics, Leadership and People Management, Service and Operations Management, StrategyWhat you need to know today to lead the charge into tomorrow, with boldness and vision.Starting at €15.00
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Impulsando la transformación digital en DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195Finance, Information Technologies, Innovation and ChangeDBS, la principal entidad bancaria del sudeste asiático, emprendió un recorrido hacia la transformación digital a finales de 2013. En paralelo a la creación de una nueva unidad organizativa llamada Digibank, que encabezó la expansión de DBS a nuevos mercados, el banco puso en marcha el programa Digital Mindset para ayudar a transformar la empresa desde dentro. En el presente caso, que toma como inicio el año 2015, se describen los momentos clave ...Starting at €8.20
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FreshDirect: Forget Delivery. Our Business Is All About Food
Sieber, Sandra; Codrean, CatalinCase SI-194-EInformation Technologies, Innovation and Change, Service and Operations ManagementIn early 2016, with more than 600,000 customers and an estimated revenue of $500 million, FreshDirect was among the top three companies in the U.S. online grocery sector. It employed more than 3,000 people, 30% of whom drove trucks and delivered food to the doorsteps of its customers in five states: New York, New Jersey, Connecticut, Delaware and Pennsylvania. Jason Ackerman, CEO of FreshDirect, wondered if the company's current success could be ...Starting at €8.20
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Challenges of the 21st Century: Natural Disasters
Done, Adrian A.; Liao, Ching T.Technical Note PN-480-EInnovation and Change, Service and Operations Management, StrategyNatural disasters are global phenomena, with huge economic, social and personal impacts, and tangled with other 'big picture' issues. They often cause serious economic loss. The following graph presented by The Economist shows their destructive power. The huge economic damages sometimes trigger regional or global economic crises due to supply chain and international trade disruption. Disasters also displace and kill people and also change the way...Starting at €8.20
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Retos del siglo XXI: tecnología
Rodriguez, Gustavo; Done, Adrian A.Technical Note PN-457Innovation and Change, Service and Operations ManagementLa tecnología es un concepto amplio que trata del conocimiento y uso por el hombre de herramientas y oficios y cómo afecta a la capacidad de controlar y adaptarse al entorno. Es un concepto que no se presta a una definición rigurosa; "tecnología" puede referirse a los objetos materiales utilizados por el hombre, como máquinas, equipos o utensilios, pero también puede abarcar ámbitos más amplios, como sistemas, métodos organizativos y técnicas. La...Starting at €8.20
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Penya Barcelonista en Londres
Grasas Joan; Done, Adrian A.; Ribera, JaumeExercise PE-69Service and Operations ManagementEjercicio de simulación de gestión de compras de un único producto con posibilidad de pedidos normales y urgentes.Starting at €8.20