IESE (España)
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Jobs to Be Done: Aplicación en entornos de alta densidad digital
Pérez Balaguer, Jesús; Gregory, Robert Wayne; Zamora, JavierTechnical Note SIN-62Information Technologies, Innovation and Change, MarketingLa teoría del Jobs to be Done (JTBD) se fundamenta en que los clientes no compran productos o servicios, sino que "contratan" estos para realizar un determinado "trabajo" (job), de ahí el nombre de la citada teoría. Esta nota técnica introduce en la teoría del JTBD y explica cómo aplicarla en un entorno de alta densidad digital.Starting at €8.20
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Power and Influence in the Virtual Business World
Altaras, Jordan; Brion, SebastienTechnical Note DPON-350-ELeadership and People ManagementThis technical note provides novel ideas and best practices for developing power in the virtual business world. Building upon the framework of the Power and Influence course, we provide insights for fostering virtual power by way of three lenses: personal, positional and relational. We will highlight learnings provided by both IESE alumni and current research on these three sources of power.Starting at €8.20
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Positional Power: Diagnosing and Developing Positional Power
Brion, Sebastien; Salcedo, KatrinaTechnical Note DPON-357-ELeadership and People Management, StrategyPower, broadly defined as the ability to get things done, rests on three fundamental pillars: personal, relational, and positional power. Building all three sources of power is critical to achieving your objectives. This technical note focuses on positional power, which we define as the control over resources. Resources, in turn, are anything that you control within the organization that satisfy peoples' needs, including formal elements such as t...Starting at €8.20
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How to Overcome Resistance and Get Commitment From Users
Pérez Balaguer, Jesús; Gregory, Robert Wayne; Káganer, EvgenyTechnical Note SIN-54-EInformation Technologies, Innovation and ChangeIf we consider the broad spectrum of changes that occur in organizations, it is apparent that in many cases, either directly or indirectly, technology is a very important factor to take into account and can even be the driver of change. But most people fear change and some have a deep aversion to it. In this document, we look at the reasons why employees resist the adoption and use of new technologies. We also offer a framework for managing chang...Starting at €8.20
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Jobs to Be Done: Application in Environments of High Digital Density
Pérez Balaguer, Jesús; Gregory, Robert Wayne; Zamora, JavierTechnical Note SIN-62-EInformation Technologies, Innovation and Change, MarketingThe Jobs to Be Done (JTBD) theory is grounded upon the fact that customers do not buy products or services but instead "hire" them to do a given "job"; hence its name. This technical note introduces JTBD theory and explains how to apply it in an environment of high digital density.Starting at €8.20
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Erroneous Cues of Leadership: Implications for Leadership Emergence and Leadership Selection
Brion, Sebastien; Miller, MatthewTechnical Note DPON-153-EThe characteristics and behaviors required to be effective as a leader are clear. Effective leaders rely not only on technical competence to make effective decisions and solve problems single-handedly but also on social competence to promote cooperation and collaboration within their teams and organizations. By providing both technical know-how and interpersonal support, effective leaders ensure that their teams work effectively together toward a...Starting at €8.20