IESE (España)
-
The Challenge of Multichannel Marketing Management
Clemares, Fuencisla; Nueno, José LuisCase M-1346-EMarketing, StrategyIt had been five years since Jordi Catalá, the founder and CEO of Sleeping (a manufacturer and distributor of sleep-related products and bedding), had launched his company's online channel. E-commerce now accounted for 10% of total sales and was about to reach breakeven in terms of the income statement. Tension between the traditional and online marketing teams was high, and Jordi felt like they were unable to work together and take advantage of ...Starting at €8.20
-
El reto de la gestión de marketing multicanal
Clemares, Fuencisla; Nueno, José LuisCase M-1346Marketing, StrategyJordi Catalá, fundador y director general de Sleeping (fabricante y distribuidor de productos de descanso y ropa de cama), había lanzado un canal de venta online hacía ya 5 años. El e commerce representaba el 10% de la actividad total de la compañía y estaba cerca de alcanzar el punto de equilibrio en términos de cuenta de resultados. La tensión entre los equipos de Marketing que lanzaban campañas tradicionales y los del canal online era cada vez...Starting at €8.20
-
Estrategia omnicanal de Media Markt (A)
Clemares, Fuencisla; Nueno, José LuisCase M-1347Marketing, Service and Operations Management, StrategyEl lanzamiento del canal online obligó a Media Markt a replantearse su política de precios y su estrategia promocional. En el mundo digital, los distribuidores tradicionales competían también con pure players del ámbito online de bajo coste que utilizaban estrategias de precios muy agresivas, por lo que, para ser competitivo, el canal online requería aplicar una estrategia de bajo margen y precios bajos. El consumidor era multicanal, y se moví...Starting at €8.20
-
HotSpotNet Wireless
Ghosh, Anindya; Palencia, LuisCase ASN-34Accounting and Control, Knowledge and CommunicationUna pequeña empresa emergente, pionera en la instalación de puntos de acceso inalámbrico a Internet en hoteles, debe decidir su futuro. Puede fusionarse con otra nueva empresa con un negocio complementario pero con menor potencial de crecimiento, o mantener su modelo de negocio actual y buscar financiación externa, con la consiguiente pérdida de control.Starting at €8.20
-
Media Markt's Omnichannel Strategy (A)
Clemares, Fuencisla; Nueno, José LuisCase M-1347-EMarketing, Service and Operations Management, StrategyThe launch of its online channel made Media Markt reconsider its pricing policy and promotional strategy. In the digital world, traditional distributors also competed with purely online low-cost players with very aggressive pricing strategies. In order to be competitive, the online channel required a strategy of low margins and low prices. The challenge was that consumers were multichannel and constantly moved back and forth between the website a...Starting at €8.20
-
Vacunación en Bogotá ante la descentralización y reforma del sistema de salud en Colombia (A)
Gallardo H. M.; Camacho M.; Tono T.; Pancorvo J.; Ribera, JaumeCase P-1028Service and Operations ManagementLa descentralización dentro de la reforma del sector salud ha tenido un gran impacto en los resultados de la salud pública. El caso muestra las dificultades encontradas a nivel regional y las decisiones que se han tomado para lograr los objetivos trazados. El caso presenta una descripción general de algunas intervenciones públicas en el contexto de la reforma de salud en Colombia, y se concentra en el análisis descriptivo de la evolución, decisio...Starting at €8.20
-
Vaccination in Bogotá before the decentralisation and reform of the Health System in Colombia (A)
Gallardo H. M.; Camacho M.; Tono T.; Pancorvo J.; Ribera, JaumeCase P-1028-EService and Operations ManagementDecentralization as part of the reform of the health system has had a significant impact on the effectiveness of the public health system. The case shows the difficulties encountered in regional management and the decisions that have been made to achieve the goals that have been set. The case provides a general description of certain government initiatives in the context of the reform of the health system in Colombia, subsequently focusing on the...Starting at €8.20
-
Hospital management and labor dispute: The case of the San Juan de Dios Hospital
Gallardo H. M.; González I. D.; García Prat, AntoniCase P-1027-EService and Operations ManagementThe Hospital Rionegro in Antioquia, Colombia, had been in a very difficult situation due to financial and labor difficulties. After five years of integrative management and negotiations with the different fronts, including labor aspects, the situation had been reversed. The productivity could be increased and labor conditions stabilized to the benefit of the hospital and its workforce. For the Ministry to exert primarily a stewardship function, i...Starting at €8.20
-
Vacunación en Bogotá ante la descentralización y reforma del sistema de salud en Colombia (B)
Gallardo H. M.; Camacho M.; Tono T.; Pancorvo J.Case P-1029Service and Operations ManagementLa descentralización dentro de la reforma del sector salud ha tenido un gran impacto en los resultados de la salud pública. El caso muestra las dificultades encontradas a nivel regional y las decisiones que se han tomado para lograr los objetivos trazados. El caso presenta una descripción general de algunas intervenciones públicas en el contexto de la reforma de salud en Colombia y se concentra en el análisis descriptivo de la evolución, decision...Starting at €5.74
-
Public hospital self-government and competitiveness in the Santa Fe de Bogotá health services market
Gallardo H. M.; Morales L. G.; Pancorvo J.; Rosenmöller, MagdaCase P-1002-EService and Operations ManagementSince the beginning of the decade, Colombia has been implementing an in-depth reform of the health system, advocating independent administrative and financial management of public hospitals within a framework of competition between health service providers. The country's capital city, Santa Fe de Bogotá, has 32 public hospitals which, in 1997, were set up as state social enterprises, implementing independent management systems. The case analyzes ...Starting at €8.20