IESE (España)
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Jobs to Be Done: Aplicación en entornos de alta densidad digital
Pérez Balaguer, Jesús; Gregory, Robert Wayne; Zamora, JavierTechnical Note SIN-62Information Technologies, Innovation and Change, MarketingLa teoría del Jobs to be Done (JTBD) se fundamenta en que los clientes no compran productos o servicios, sino que "contratan" estos para realizar un determinado "trabajo" (job), de ahí el nombre de la citada teoría. Esta nota técnica introduce en la teoría del JTBD y explica cómo aplicarla en un entorno de alta densidad digital.Starting at €8.20
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Driving Digital Transformation at the DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195-EFinance, Information Technologies, Innovation and ChangeDBS, the largest bank in Southeast Asia, embarked on a journey of digital transformation in late 2013. In parallel with creating a new organizational unit called Digibank to spearhead the bank's expansion into new markets, the bank launched the Digital Mindset program to help change the company from within. This case, set in 2015, outlines the key moments of the transformational journey and describes the strategy taken by the new CEO to improve t...Starting at €8.20
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Qualitative Customer Research
Röthke, Claudia; Gregory, Robert WayneTechnical Note SIN-56-EInformation Technologies, Innovation and Change, Leadership and People ManagementIn order to create products and services that are successful in the market, it is crucial for companies and start-ups to develop empathy and understanding for their (potential) customers' needs, contexts and expectations. This technical note aims to point out the significance and motivation of qualitative research and provides guidance in the iterative and unpredictable research process. Ethnographic research methods like field observations and i...Starting at €8.20
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Fiction Entertainments
Pradas, Lidia; Rahnema Alavi, AhmadCase F-863-EFinanceOn Wednesday, May 9, 2007, Esteban Lázaro, managing director of Fiction Entertainments, received an unexpected call from Alejandro Sáez, branch manager at Banco Santander, the company's main bank. Alejandro was sorry to inform Esteban that the bank was tightening its credit policies and could not increase the company's line of credit, as Alicia Casado, CFO of Fiction Entertainments, had requested a few days earlier. Alejandro also warned Esteban ...Starting at €8.20
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Sisquella Productos Químicos, S.A.
Aguilar, Santiago; Faus, Josep; Pradas, Lidia; Rahnema Alavi, AhmadCase F-607FinanceEste caso pretende plantear las posibilidades que tiene una sociedad a la hora de planificar su expansión a terceros países sin que la carga impositiva sea excesiva, y los puntos que deben tenerse en cuenta al elaborar la propuesta.Starting at €8.20
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Agile Methodologies and Organizational Agility (Portuguese Version, Brazil)
Gregory, Robert Wayne; Röthke, ClaudiaTechnical Note SIN-58-PBInformation Technologies, Innovation and ChangeOrganizations are experiencing a profound shift in the way they need to deliver value to customers. The contexts and conditions under which value offerings are developed and delivered today has changed dramatically over the last one to two decades, where digital technology has converged with traditional products and has become embedded into customers' everyday lives. While classic project management approaches emphasize efficiency and meeting int...Starting at €8.20
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ABC Logistics, S.A.
Pradas, Lidia; Tàpies, JosepCase F-680FinanceABC Logistics, una empresa de gestión de palets estandarizados, nos presenta un modelo de empresa en crecimiento, parecido al de Butler & Lumber (F-515) o Distribuidora de Plásticos Miranda (F-596), en el que el crecimiento anual de la actividad supera al que la empresa puede sostener por sí misma, por lo que debe acudir a ampliaciones de capital con cierta frecuencia. Los objetivos principales del caso son dos: (a) observar como evolucionan las ...Starting at €8.20
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Fiction Entertainments - Nota del instructor
Pradas, Lidia; Rahnema Alavi, AhmadTeaching Note FT-86FinanceEn mayo de 2007, Esteban Lázaro, director-gerente de Fiction Entertainments, se hallaba enfrascado en el análisis de las causas de la creciente necesidad de financiación ajena que acumulaba su empresa. Los bancos estaban empezando a limitar su concesión de crédito y ello ponía en peligro la viabilidad del negocio. Fiction Entertainments era una empresa muy rentable que había experimentado unos elevados volúmenes de crecimiento durante los últimos...Starting at €0.00
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Impulsando la transformación digital en DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195Finance, Information Technologies, Innovation and ChangeDBS, la principal entidad bancaria del sudeste asiático, emprendió un recorrido hacia la transformación digital a finales de 2013. En paralelo a la creación de una nueva unidad organizativa llamada Digibank, que encabezó la expansión de DBS a nuevos mercados, el banco puso en marcha el programa Digital Mindset para ayudar a transformar la empresa desde dentro. En el presente caso, que toma como inicio el año 2015, se describen los momentos clave ...Starting at €8.20
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Running Healthcare With Blockchain: The Case of Estonia
Savic, Brana; Gregory, Robert Wayne; Rosenmöller, MagdaCase SI-204-EInformation Technologies, Innovation and ChangeThe case "Running Health Care With Blockchain: The Case of Estonia" puts students in the shoes of Toomas Hendrik Ilves, the president of Estonia from 2006 to 2016. He was prompted to share his insights by his son Luukas Ilves, who was working at the Lisbon Council, a Brussels-based think tank and policy network on the digital single market and the future of Europe. Finland was preparing for its third European Union presidency beginning on July 1,...Starting at €8.20