IESE (España)
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Lessons from 9/11: Operations in times of crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75533Service and Operations ManagementOn the 20th anniversary of the September 11, 2001 terrorist attacks in the United States, it’s worth revisiting how leaders responded. That story contains useful lessons for distinguishing between clear, complicated, complex and chaotic situations, and managing the associated operations challenges accordingly.Starting at €8.20
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Lecciones del 11 de septiembre: operaciones en tiempos de crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75545Service and Operations ManagementEl 20 aniversario del ataque terrorista a las Torres Gemelas invita a repasar las respuestas que adoptaron algunos líderes. Este artículo extrae de ellas lecciones útiles para distinguir distintos estados (entornos simples, complicados, complejos y caóticos) y gestionar retos operativos que plantean cada uno de ellos.Starting at €8.20
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Centro Médico Virtual
Krawchuck, Fred; Nueno C.; Subirats M.; Jiménez A.; Nueno, PedroCase E-26-EEntrepreneurshipCentro Médico Virtual (CMV) is an entrepreneurial initiative designed to offer a new medical concept through the Internet, addressed to the personal needs of the Spanish-speaking population and prepared by a pool of some of the best doctors in each specialty.Starting at €8.20
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Persuasive Communication: (3) Ethos
de la Cierva, Yago; Burke, GregDPONO-3-ELeadership and People ManagementRecognize the principles on which persuasive communication is based. To know what elements of discourse need to be combined to reach the audience. -
Persuasive Communication: (5) Pathos
de la Cierva, Yago; Burke, GregDPONO-5-ELeadership and People ManagementRecognize the principles on which persuasive communication is based. To know what elements of discourse need to be combined to reach the audience. -
Comunicación Persuasiva: (5) Pathos
de la Cierva, Yago; Burke, GregDPONO-5Leadership and People ManagementReconocer los principios en los que se fundamenta la comunicación persuasiva. Conocer qué elementos del discurso se necesitan combinar para llegar a la audiencia. -
Normalize Innovation to Transform Your Firm
Vilà Vilar, JoaquimArticle ART-2151-EInnovation and Change, StrategyCompanies that organize their innovation efforts in systematic, well-managed ways are those whose efforts will be rewarded. So says Joaquim Vilà, based on the best practices of the worlds most innovative firms, as well as on his own extensive experience of innovation management. In this article, Vilà presents a systematic model of innovation management, which links strategy, problem solving and cultural change, and which is custom-tailored to th...Starting at €8.20
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Innovation in Motion: Staying on Top
Rao, Jay; García Pont, Carlos; Rocha e Oliveira, Paulo; Cooper, Robert G.; Vilà Vilar, JoaquimDossier DOS-14-EInnovation and Change, Knowledge and Communication, Marketing, StrategyBusiness innovation is a delicate balancing act. This dossier will help you stay on the ball.Starting at €15.00
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Persuasive Communication: (4) Logos
de la Cierva, Yago; Burke, GregDPONO-4-ELeadership and People ManagementRecognize the principles on which persuasive communication is based. To know what elements of discourse need to be combined to reach the audience. -
Comunicación Persuasiva: (2) Storytelling
de la Cierva, Yago; Burke, GregDPONO-1Leadership and People ManagementReconocer los principios en los que se fundamenta la comunicación persuasiva. Conocer qué elementos del discurso se necesitan combinar para llegar a la audiencia.