IESE (España)
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Web Analytics: Demystifying Performance Marketing
Gallo, Iñigo; Valentí, Albert; Segarra, JavierTechnical Note MN-406-EMarketingIn this note, we provide a simple guide to assess your company's performance along the critical business phases of attracting visitors to your site, converting those visitors into customers, and having them come back. We keep concepts simple and stay away from unnecessary sophistication. Armed with this basic knowledge, you should be able to understand the principal goals, potential issues, and lines of work regarding your online presence.Starting at €8.20
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Retribución: Soluciones al rompecabezas
Bourne, Mike; Contreras, Ignacio; Edmans, Alex; Franco-Santos, Mónica; Gómez López-Egea, Sandalio; Marcos, Javier; Tosi, Henry L.Dossier DOS-7Finance, Leadership and People Management, StrategyEncajar todas las piezas del sistema de remuneraciones es posible. La solución pasa, en parte, por aprender de la crisis.Starting at €15.00
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Telefónica Chequia: la revolución Free (B)
Segarra, José Antonio; Valentí, AlbertCase M-1307Innovation and Change, Marketing, StrategyEn la parte B del caso se explica qué sucedió ocho semanas después del lanzamiento de los nuevos planes tarifarios Free: la decisión de Luis Malvido, presidente ejecutivo de Telefónica Chequia; la reacción de la competencia; la evolución del mercado y los consumidores; o las nuevas informaciones sobre la subasta, entre otras. También se exponen los primeros resultados que obtuvo Telefónica.Starting at €5.74
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Telefonica Czech Republic: The Free Revolution (B)
Segarra, José Antonio; Valentí, AlbertCase M-1307-EInnovation and Change, Marketing, StrategyPart B of the case describes what happened eight weeks after the launch of the new Free pricing plans: the decision made by Luis Malvido, CEO of Telefónica Czech Republic; the competition's reaction; the evolution of the market and consumers; new information on the auction, etc. It also presents Telefónica's initial results.Starting at €5.74
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El arte y la ciencia de fijar objetivos
Franco-Santos, Mónica; Marcos, Javier; Bourne, MikeArticle ART-1866Leadership and People ManagementLa reciente crisis económica y la quiebra de muchas instituciones financieras dan fe de los peligros de combinar unos objetivos de rendimiento excesivamente ambiciosos con bonus abultados. Los objetivos, en el mejor de los casos, pueden motivar positivamente a los empleados, pero, en el peor, empujarles a comportamientos disfuncionales, con resultados tan nefastos como los que hemos visto. ¿Qué pueden hacer las empresas para acertar con su...Starting at €8.20
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The Art and Science of Target Setting
Franco-Santos, Mónica; Marcos, Javier; Bourne, MikeArticle ART-1866-ELeadership and People ManagementThe recent economic crisis and the collapse of many financial institutions stand as living proof of the dangers of overly ambitious targets coupled with fat bonuses. Targets, at their best, can motivate people to succeed; at their worst, they induce employees to engage in dysfunctional behavior, leading to detrimental outcomes like those recently witnessed. How can companies get it right? The authors studied target-setting practices involving sal...Starting at €8.20
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Rappi: The Growth Dilemma
Valentí, Albert; Zunino, Diego; Panlilio, LorenzoCase M-1377-EEntrepreneurship, MarketingThe Colombian startup Rappi, an on-demand delivery platform, became the first Colombian unicorn in only 3 years from its founding. The co-founder is reflecting on how to maintain the growth trend that drove the company?s success. Rappi?s executives face choices in three areas: organic growth, expansion to other product markets, and expansion in another geographical market.Starting at €8.20
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Telefonica Czech Republic: The FREE Revolution (A)
Segarra, José Antonio; Valentí, AlbertCase M-1306-EInnovation and Change, Marketing, StrategyThe case describes the concerns facing an executive of the Moreno group of companies who is not a member of the owning family when a strategic plan he has presented to the owners is rejected. It also illustrates the role played by the owning family in the governance structure of a family firm.Starting at €8.20
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Compensation: Solving the Pay Puzzle
Bourne, Mike; Contreras, Ignacio; Edmans, Alex; Franco-Santos, Mónica; Gómez López-Egea, Sandalio; Marcos, Javier; Tosi, Henry L.Dossier DOS-7-EFinance, Leadership and People Management, StrategyWith the litany of corporate failures still fresh in everyone's memory, we consider the theme of executive pay, which many blame for contributing to the crisis, and propose possible solutions to the compensation conundrum.Starting at €15.00
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Rappi: El Dilema de Crecimiento
Valentí, Albert; Zunino, Diego; Panlilio, LorenzoCase M-1377Entrepreneurship, MarketingLa startup colombiana Rappi, una plataforma de entrega de productos a domicilio, se convirtió en el primer unicornio de Colombia solo tres años después de su fundación. El cofundador reflexiona sobre cómo mantener la tendencia de crecimiento que impulsó el éxito de la compañía. Los ejecutivos de Rappi se enfrentan a retos en tres ámbitos: el crecimiento orgánico, la expansión a otros mercados de productos y la expansión en otro mercado geográfico...Starting at €8.20