IESE (España)
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Jobs to Be Done: Aplicación en entornos de alta densidad digital
Pérez Balaguer, Jesús; Gregory, Robert Wayne; Zamora, JavierTechnical Note SIN-62Information Technologies, Innovation and Change, MarketingLa teoría del Jobs to be Done (JTBD) se fundamenta en que los clientes no compran productos o servicios, sino que "contratan" estos para realizar un determinado "trabajo" (job), de ahí el nombre de la citada teoría. Esta nota técnica introduce en la teoría del JTBD y explica cómo aplicarla en un entorno de alta densidad digital.Starting at €8.20
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Volkswagen Navarra, 8th Collective Agreement (C): Latest negotiations
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-328-EEconomics, Leadership and People ManagementAfter more than eight months without the negotiating parties managing to reach an agreement, the unions decided to call in their German counterpart to help find a solution and make the parent company aware of why it had not been possible to reach an agreement in Spain. On the other hand, in response to the drawn out nature of the negotiating period, the management from Wolfsburg contacted Patrick and Carlos to find out what was causing the lack o...Starting at €5.74
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Volkswagen Navarra, 8th Collective Agreement (A): An agreement for the future
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-326-EEconomics, Leadership and People ManagementIn September 2012, Carlos Escobar, director of human resources for the Volkswagen plant in Navarra (hereafter, VW Navarra), was sitting in his office reading the mail that his secretary left him on his desk each morning. That day, the first letter in the pile was from Germany, signed by Herbert Waltl, the production manager for all the European Volkswagen (VW) plants. After reading the letter, Carlos called Patrick Danau, general manager of VW Es...Starting at €8.20
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Werfen: prioridades estratégicas del nuevo presidente
Canals Margalef, JorgeCase SM-1663Corporate Governance, StrategyEste caso permite discutir los principales retos estratégicos del nuevo presidente de una empresa familiar de ámbito global.Starting at €8.20
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Werfen: The New President's Strategic Priorities
Canals Margalef, JorgeCase SM-1663-ECorporate Governance, StrategyThis case allows for discussion of the main strategic challenges facing the new president of a family business with a global reach.Starting at €8.20
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PromoFarma 2018
Canals Margalef, Jorge; Masclans, R.Case SM-1692-ECorporate Governance, StrategyThis case explores the strategic challenges experienced in 2018 by the founders of PromoFarma, a software company that sells and distributes health and beauty products. In particular, the case raises: - Some strategic decisions needing to be taken - A process of internationalization - The search for future company shareholders - The design of the company's governanceStarting at €8.20
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Tramsa Mobility on the Ropes: Dealing with a Cyberattack - Teaching Note
Valor Sabatier, Josep; Zamora, Javier; Pérez Balaguer, Jesús; Sastre Boquet, IsaacTeaching Note SIT-26-EIn summer 2020, Tramsa Mobility, a Spanish transportation carrier that operated several concession contracts from the administration, was victim of a ransomware attack that seriously threatened the ability of the company to operate the thousands of buses that gave service to some of the largest cities in the country. The case, broken up in three different parts, describes how the company dealt with the crisis, with new challenges and difficultie...Starting at €0.00
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Volkswagen Navarra, 8th Collective Agreement (A, B, C and D) - Teaching Note
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónTeaching Note DPOT-76-EEconomics, Leadership and People ManagementThe case reflects an everyday situation for many companies: the negotiation of a collective agreement. There are a number of things that can help us to understand how a bargaining process should be approached by management: the importance of the team and its roles; the role of stakeholders, affected and interested parties, during the entire process and how they should be kept informed; the need to have a person leading the negotiation who is capa...Starting at €0.00
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Volkswagen Navarra, 8th Collective Agreement (B): The Germans are coming
Stein, Guido; Escobar, Carlos; Cuadrado, Marta; Pin Arboledas, José RamónCase DPO-327-EEconomics, Leadership and People ManagementAfter more than eight months without the negotiating parties managing to reach an agreement, the unions decided to call in their German counterpart to help find a solution and make the parent company aware of why it had not been possible to reach an agreement in Spain. On the other hand, in response to the drawn out nature of the negotiating period, the management from Wolfsburg contacted Patrick and Carlos to find out what was causing the lack o...Starting at €5.74
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Hospital Sant Joan de Deu: de un hospital de beneficencia a un hospital de referencia (B)
Ribera, Anna; Ribera, JaumeCase P-1157Innovation and Change, Service and Operations Management, StrategyEste documento es la continuación del caso del mismo título (A). En el caso B se presenta la situación dos años después, con un resumen de lo conseguido y la discusión de los próximos pasos.Starting at €5.74