IESE (España)
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Lessons from 9/11: Operations in times of crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75533Service and Operations ManagementOn the 20th anniversary of the September 11, 2001 terrorist attacks in the United States, it’s worth revisiting how leaders responded. That story contains useful lessons for distinguishing between clear, complicated, complex and chaotic situations, and managing the associated operations challenges accordingly.Starting at €8.20
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Lecciones del 11 de septiembre: operaciones en tiempos de crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75545Service and Operations ManagementEl 20 aniversario del ataque terrorista a las Torres Gemelas invita a repasar las respuestas que adoptaron algunos líderes. Este artículo extrae de ellas lecciones útiles para distinguir distintos estados (entornos simples, complicados, complejos y caóticos) y gestionar retos operativos que plantean cada uno de ellos.Starting at €8.20
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El estilo todo el año: Moncler, de la pista a la calle
Ferraro, Fabrizio; Tozer, Alice; Baldo, Andrea; Ziegbe, MawuseCase SM-1621StrategyEste caso describe cómo Moncler, líder de las chaquetas de montaña en los cincuenta y sesenta, se transforma para devenir una pieza clave del mercado de los bienes de lujo, en el subsector de las prendas de moda. Repasa las decisiones clave que se tomaron en la década anterior a la OPV y las decisiones que la compañía tiene por delante en 2014. ¿Hasta dónde ampliar las líneas de producto? Tras aventurarse con los accesorios, el calzado y la óptic...Starting at €8.20
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Style Knows No Season: Moncler's Leap From Piste to Street - Teaching Note
Ferraro, Fabrizio; Baldo, Andrea; Tozer, AliceTeaching Note SMT-107-EStrategyTeaching note to complement the case "Style Knows No Season: Moncler's Leap From Piste to Street." This teaching note provides a pedagogical road map for the instructor, including a comprehensive board plan and exhibits for slides, to help the instructor navigate through the content set out in the case.Starting at €0.00
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Centro Médico Virtual
Krawchuck, Fred; Nueno C.; Subirats M.; Jiménez A.; Nueno, PedroCase E-26-EEntrepreneurshipCentro Médico Virtual (CMV) is an entrepreneurial initiative designed to offer a new medical concept through the Internet, addressed to the personal needs of the Spanish-speaking population and prepared by a pool of some of the best doctors in each specialty.Starting at €8.20
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Peterson Sarpsborg: División de expositores
Henriksen T.; Munoz-Seca, BeatrizCase P-838Service and Operations ManagementLa compañía diseña y fabrica expositores de punto de venta (PDV) en cartón ondulado para publicidad interna. Para aumentar el flujo de información, instala un sistema del plan de material requerido. Se entrevista a personas de la organización sobre sus expectativas y se describe el proceso de producción.Starting at €8.20
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It's in the Bag. Or Is It? Michael Kors' Quest to Stay at the Top - Teaching Note
Tozer, Alice; Arribas, Verónica; Ferraro, Fabrizio; Baldo, AndreaTeaching Note SMT-108-EMarketing, StrategyThis teaching note is designed to accompany the case "It's in the Bag. Or Is It? Michael Kors' Quest to Stay at the Top," which looks at reasons behind the company's exponential growth from 2004 to 2014, as well as potential future growth strategies in an increasingly saturated handbag market.Starting at €0.00
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Marco Arcelli at ENEL (A & B) - Teaching Note
Ferraro, Fabrizio; Bassignana, Paolo; Tozer, AliceTeaching Note SMT-102-EStrategyThis case allows students to consider the merger and integration process between two important energy companies in a dynamic and complex context. At the beginning of 2005, the Italian energy company Enel signed an agreement for the acquisition of Slovenské Elektrárne. Marco Arcelli, former president and CEO of Enel North America, was sent to Slovakia in April 2005 to prepare the groundwork for the integration of the two companies. The process is ...Starting at €0.00
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Donald Dies and Gladstone
Henriksen T.; Munoz-Seca, BeatrizCase P-840-EService and Operations ManagementStarting at €8.20
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Peterson Sarpsborg: Display Division
Henriksen T.; Munoz-Seca, BeatrizCase P-838-EService and Operations ManagementThe company makes point-of-purchase displays for in-store advertising. In order to speed up the flow of information, they install an MRP (materials requirement planning) system. People in the organisation are interviewed about their expectations. The production process is described.Starting at €8.20