IESE (España)
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A Service Model for Cultural Excellence
Muñoz-Seca Fernández-Cuesta, BeatrizArticle ART-2080-EKnowledge and Communication, Service and Operations ManagementCulture, that intrinsic expression of humankind, has somehow grown remote from the general public. Arts and cultural institutions, just like their business counterparts, urgently need to find new audiences, meet changing demands and consider their business models afresh. The whole sector needs to reinvent itself, says the author. But how? Beatriz Muñoz-Seca recommends that arts and cultural institutions focus not so much on their products as on c...Starting at €8.20
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How Big Data, AI and Blockchain Are Changing Finance
Giné, Mireia; Antón, MiguelArticle ART-3200-EFinance, Information TechnologiesThe marriage of finance and technology has given rise to new players that are transforming the financial industry. Many of these fintech firms deliver more economical, flexible, user-friendly services, disintermediating financial services and capturing a considerable part of traditional banks' market share. The days of banks serving as the only access point to the financial system are over. Instead, new technologies are ushering in new forms of a...Starting at €8.20
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Driving Digital Transformation at the DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195-EFinance, Information Technologies, Innovation and ChangeDBS, the largest bank in Southeast Asia, embarked on a journey of digital transformation in late 2013. In parallel with creating a new organizational unit called Digibank to spearhead the bank's expansion into new markets, the bank launched the Digital Mindset program to help change the company from within. This case, set in 2015, outlines the key moments of the transformational journey and describes the strategy taken by the new CEO to improve t...Starting at €8.20
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Action Variables (Portuguese Version, Brazil)
Muñoz-Seca Fernández-Cuesta, Beatriz; Riverola, JosepTechnical Note PN-411-PBService and Operations ManagementThe technical note discusses the six action variables of a trading system: processes, capacity, flows, human resources, information system, and conflict resolution system.Starting at €8.20
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The Payments System
Antón, Miguel; Giné, MireiaTechnical Note FN-648-EFinancePayment systems are necessary for the correct functioning of any modern economy, providing individuals, merchants and firms with the means for making and receiving payments, clearing and settlement.Starting at €8.20
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Operational Finance: (1) Financial analysis
Antón, MiguelFNO-1-EFinanceThe goal of this course is provide learners with a methodology through which they can analyze a company's financial situation and develop sound financing decisions accordingly. 1. Analyze and interpret financial statements. 2. Execute financial forecasts. 3. Diagnose financial problems. 4. Develop action plans to resolve financial problems. -
Operational Finance: (3) Diagnosis and action plan
Antón, MiguelFNO-3-EFinanceIn this module, we introduce the final elements for a comprehensive understanding of operational finance. We'll explore tools like sensitivity analysis to evaluate decision outcomes under varying conditions. Additionally, we'll delve into key issues for the company and its shareholders, including sustainable growth and ROE (Return on Equity), while revisiting NFO (Need for Funds for Operations) and more. -
Operational Finance: (4) Sensitivity Analysis, NFO Revisted and Building up the ROE
Antón, MiguelFNO-4-EFinanceIn this module, we'll explore the Need for Funds for Operations (NFO) and Working Capital (WC), two key concepts essential for understanding the company's problems. Ultimately, armed with a thorough diagnosis, we'll create an action plan that will lead us towards sustainable growth. -
El impacto del 'big data', la inteligencia artificial y el 'blockchain' en las finanzas
Giné, Mireia; Antón, MiguelArticle ART-3200Finance, Information TechnologiesEl maridaje entre finanzas y tecnología ha dado lugar a nuevos actores que están transformando el sector. Se conocen como fintech y prometen servicios financieros más económicos y flexibles tanto para el consumidor final como para las empresas de todos los sectores. Adiós a los bancos como único punto de acceso al sistema financiero, hola a nuevos mecanismos de financiación asequible, medios de pago más rápidos y eficientes e incluso una mejor re...Starting at €8.20
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Impulsando la transformación digital en DBS Bank
Káganer, Evgeny; Gregory, Robert Wayne; Codrean, CatalinCase SI-195Finance, Information Technologies, Innovation and ChangeDBS, la principal entidad bancaria del sudeste asiático, emprendió un recorrido hacia la transformación digital a finales de 2013. En paralelo a la creación de una nueva unidad organizativa llamada Digibank, que encabezó la expansión de DBS a nuevos mercados, el banco puso en marcha el programa Digital Mindset para ayudar a transformar la empresa desde dentro. En el presente caso, que toma como inicio el año 2015, se describen los momentos clave ...Starting at €8.20