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Bringing Science to the Art of Strategy
Lafley, A.G.; Martin, Roger; Rivkin, Jan W.; Siggelkow, NicolajArticle HBS-R1209C-EStrategyMany managers feel doomed to trade off the futile rigor of ordinary strategic planning for the hit-or-miss creativity of the alternatives. In fact, the two can be reconciled to produce novel but realistic strategies. The key is to recognize that conventional strategic planning, for all its analysis, is not actually scientific--it lacks the careful generation and testing of hypotheses that are at the heart of the scientific method. The authors out...Starting at €8.20
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Teaching Executives the Ancient Art of Persuasion
John S. McCallumArticle IVEY-9B14TD05-ELeadership and People ManagementExamining texts by William Lewis Safire and Garth Stein, this article puts forward the value of persuasion and rhetoric for executives. A significant task of executives is persuading people to commit to a corporate plan. Shareholders must be convinced to buy stock. Lenders must commit to loans and debt. Customers need to commit to products. Employees and suppliers must give their best efforts. To get commitments from stakeholders, executives can ...Starting at €8.20
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The Age of Continuous Connection
Siggelkow, Nicolaj; Terwiesch, ChristianArticle HBS-R1903C-EService and Operations ManagementThanks to technologies that enable constant, customized interactions, businesses are building deeper ties with their customers. Firms can now address customer needs the moment they arise--and sometimes even earlier. By employing "connected strategies," companies are dramatically improving their customers' experiences, boosting their own operational efficiencies, and gaining competitive advantage. In their research the authors have identified four...Starting at €8.20
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Management Advice from a Dead Socialist
John S. McCallumArticle IVEY-9B16TE02-EStrategyWant an easy way to become a better leader in the age of uncertainty? Read philosophy. It helps remind us about what we should instinctively already know: to never be afraid to ask questions. As Bertrand Russell said: “To teach how to live without certainty, and yet without being paralyzed by hesitation, is perhaps the chief thing that philosophy, in our age, can still do for those who study it.” Brexit should drive business leaders to review exi...Starting at €8.20
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Followership: The Other Side of Leadership
John S. McCallumArticle IVEY-9B13TE07-ELeadership and People ManagementIf leadership is important to performance, then followership must be too, yet followership is a comparatively neglected concept. This article defines followership as the ability to take direction well, adhere to a program, be part of a team and deliver what is expected. In fact, how well followers follow is almost as important as how well leaders lead. The article identifies eight qualities of followers. 1) Judgment: The key is knowing the differ...Starting at €8.20
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Football Fumbles, Business Blunders and Naked Leadership
John S. McCallumArticle IVEY-9B15TE01-ELeadership and People ManagementBeing a business executive is about leading, competing and winning — which is why sports stories can be valuable reference points for decision making and motivating. Take, for example, the National Football League’s Super Bowl XLIX, which was lost due to a terrible judgement call by the Seattle Seahawks coaches that provides a vivid illustration of something that is critical to business success — the willingness of leaders to listen, and the will...Starting at €8.20
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Neglecting the Motherload of Economic Stimulus
John S. McCallumArticle IVEY-9B19TE02-EStrategyBusiness investment is a gift to growth that keeps on giving, which is why Canada needs to get serious about BI incentives.Starting at €8.20
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The Nietzsche School of Management
John S. McCallumArticle IVEY-9B20TE02-ELeadership and People ManagementWhen it comes to how decision makers understand problems, Nietzsche’s insights are as valuable to executives today as any lesson offered by modern business schools.Starting at €8.20
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Negative Rates Are Negative in More Ways than One
John S. McCallumArticle IVEY-9B16TD03-EFinanceToday’s official interest rates are unprecedented, thanks to the spread of negative interest rate policy around the world. Negative interest rate policy is not an academic abstraction to be ignored by the corporate world. Indeed, negative rates come with negative implications for running a business. Until recently, zero was the lower bound on policy rates. But lately, various central banks representing about 25 per cent of global GDP have gone ne...Starting at €8.20
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Driving Canadian Innovation
John S. McCallumArticle IVEY-9B17TD01-EFinanceCanada’s economy could use a blast of innovation. After all, between 2005 and 2015, productivity averaged only 1 per cent per year, while economic growth averaged under 2 per cent. Unfortunately, despite public policy talk of supporting innovation, the government does not go far enough to provide innovation incentives. Indeed, the stimulants currently in place are inadequate to produce the high-performance economy that Canada requires. To help th...Starting at €8.20