Ivey Business School (Canada)
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StratAFin Inc.: Auditing Change
Verity Hawarden; Margaret Sutherland; Mandla AdonisiCase IVEY-9B12C006-ELeadership and People Management, StrategyThis case focuses on organizational transformation in an accounting firm in South Africa. It describes how the impact of both globalization and the transformation that the country had undergone since the advent of democracy in 1994 steered StratAFin Inc. towards a process of building a new identity. The firm’s senior management realized the need for transformation based on the many new challenges in the changing environment. Change was experience...Starting at €8.20
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Bed Bath & Beyond: Is Online the Solution
Wolfgang Messner; Suzanne Ducker; Katherine C. WilsonCase IVEY-9B19M105-EStrategyBed Bath & Beyond Inc. (BBBY) was founded in 1971 and focused on retailing items for customers’ “home and heart” life events, such as weddings, births, and moves. By the end of 2017, the company had over 1,530 stores distributed in the United States, PuerStarting at €8.20
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Cognizant: Recovering from a Bribery Scandal in India
Wolfgang Messner; Jeremy P MartinezCase IVEY-9B20C029-ELeadership and People Management, StrategyIn February 2019, Cognizant Technology Solutions (Cognizant), an American information technology (IT) outsourcing company, was ordered to pay a total of US$28 million in penalties to the U.S. Securities and Exchange Commission and the US Department of JusStarting at €8.20
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Beer for All: SABMiller in Mozambique
Margaret Sutherland; Tashmia IsmailCase IVEY-9B14M026-EStrategySABMiller, the world’s second largest brewer, has developed a business model in Mozambique that represents a radical departure from the firm’s traditional approach to beer production. Despite this multinational’s well-developed global supply chains and heavily centralized processes, it has disrupted both established processes and products and has, instead, innovated to produce a cassava-based beer in an effort to serve the low-income consumers wh...Starting at €8.20
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Olitzki Property Holdings Catalyzes Change in Johannesburg
Anthony Wilson-Prangley; Jonathan Marks; Margaret SutherlandCase IVEY-9B15M118-EEntrepreneurship, StrategyThe large-scale abandonment of property in inner-city Johannesburg had brought waves of crime, illegal building occupation and general disinvestment. The founder of Olitzki Property Holdings (OPH) saw that an improvement at a precinct level, through carefully constructed partnerships with government, other property owners, tenants and illegal residents, was the key to building a sustainable, inclusive and socially grounded entrepreneurial busines...Starting at €8.20
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Market Stretch
Gavin Price; Margaret SutherlandCase IVEY-9B09M046-EMarketing, StrategyBio-Oil is a multi-purpose skin care product that has gone from being sold only in South Africa to being the No. 1 scar treatment product in 16 of the 17 countries in which it is distributed. Retail sales have jumped from R3 million per annum to R1 billion from 2000 to 2008. Justin and David Letschert made key decisions to eliminate all of the other 119 products that were being manufactured by the company that they took over in 2000, and focused ...Starting at €8.20
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The Beauty of Sorbet
Margaret Sutherland; Verity HawardenCase IVEY-9B12A039-EEntrepreneurship, Leadership and People Management, Marketing, StrategyHIGHLY COMMENDED CASE - African Business Cases Runner-up, 2012 European Foundation for Management Development (EFMD) Case Writing Competition. This case chronicles the origins and growth of Sorbet, a chain of beauty salons targeting upper income women in South African metropolitan areas. Owner Ian Fuhr identified an opportunity to redefine the beauty salon experience in South Africa by offering customers a service unlike anything in the industry....Starting at €8.20
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Tackling the HIV/AIDS Pandemic Through Multi-partner Stakeholder Engagement
Margaret Sutherland; Anthony Wilson-Prangley; Verity HawardenCase IVEY-9B13C029-ELeadership and People Management, StrategyThe Wits Reproductive Health and HIV Institute (WRHI), a South African non-government organization, played a crucial role in turning the tide in the fight against HIV/AIDS in Africa. The organization significantly influenced the national response to the HIV/AIDS epidemic through its credibility, research output and multiple stakeholder engagement. The collaborative multiparty relationships between WRHI's stakeholders were a key component of the o...Starting at €8.20
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Daimler China: Facing a Media Firestorm
Wolfgang Messner; Hyo Jin YoonCase IVEY-9B18C012-EThe chief executive officer of Daimler Trucks and Buses China Ltd. was on an expatriate assignment in China. In November 2016, he faced a discomforting situation that could bring an abrupt halt to his career; an unfortunate incident in which he lost his temper led to fierce outrage in local Chinese and worldwide media. The media reaction threatened China’s prominence as a major source of revenue for Daimler, and sent Daimler’s share price on a do...Starting at €8.20
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Cognizant: Recovering from a Bribery Scandal in India - Teaching Note
Wolfgang Messner; Jeremy P MartinezTeaching Note IVEY-8B20C029-ELeadership and People ManagementTeaching note for product 9B20C029.Starting at €0.00