Search results
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Digital Equipment Corp.: The Endpoint Model (A) (Spanish Version)
Garvin, David A.; Simpson, JanetCase HBS-605S11Service and Operations ManagementDescribe una estrategia de fabricación integral diseñado para reducir sustancialmente el tiempo de ciclo de órdenes (es decir, el tiempo entre la colocación de un pedido por un cliente y su entrega al cliente). Para poner en marcha la estrategia digital ha adoptado la fabricación de planificación de recursos (MRP II). El caso permite a los estudiantes para evaluar los pros y los contras de la estrategia que requiere una rápida información fluye y...Starting at €8.20
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From Concept to Production (A) (Spanish version)
Garvin, David A.; Field, Lee C.; Simpson, JanetCase HBS-606S20Service and Operations ManagementDescribes the evolution of the Boeing 767 from the conception of the project to the start of manufacturing. Shows how the company manages an enormously complex and risky project and introduces students to a variety of estimating and management tools. The decision issue involves the shift from three-person to two-person cockpits and whether rework should be done in-line (without removing planes from the flow of production) or off-line (after initi...Starting at €8.20
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General Electric--Thermocouple Manufacturing (A) (Spanish Version)
Garvin, David A.; Detreville, SuzanneCase HBS-607S08Service and Operations ManagementGE está considerando la introducción de un sistema de producción "just-in-time" para reducir el inventario en su área de fabricación termopar. Los estudiantes de casos se presenta con una descripción del actual sistema de gestión de inventario, el proceso de producción, y las perspectivas de diferentes personas en la planta. La cuestión es cómo GE debe proceder con la introducción de este sistema.Starting at €8.20
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PPG: Developing a Self-Directed Work Force (A) (Spanish Version)
Garvin, David A.; Klein, NormanCase HBS-609S15Service and Operations ManagementPPG ha construido una planta de vidrio del estado de la técnica en Berea, Kentucky. La planta está persiguiendo el objetivo de una "fuerza de trabajo autodirigido." El caso describe el progreso hasta la fecha y los problemas no resueltos de gestión. Estos incluyen preguntas sobre rotación de turnos, las oportunidades de promoción, evaluación y supervisión de los empleados, el papel de los empleados en el establecimiento de la política, y si es o ...Starting at €8.20
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Improving the Patient Experience (Spanish version)
Raman, Ananth; Tucker, AnitaCase HBS-615S02Service and Operations ManagementHealthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the Cleveland Clinic's attempt to answer the latter question by attempting to institutionalize empathy as part of its delivery of care.Starting at €8.20
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Cincinnati Children's Hospital Medical Center, Teaching Note
Tucker, AnitaTeaching Note HBS-610106-EService and Operations ManagementTeaching Note for 609109.Starting at €0.00
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Cleveland Clinic: Improving the Patient Experience
Raman, Ananth; Tucker, AnitaCase HBS-612031-EService and Operations ManagementHealthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the Cleveland Clinic's attempt to answer the latter question by attempting to institutionalize empathy as part of its delivery of care.Starting at €8.20
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Patient Flow at Brigham and Women's Hospital (A)
Tucker, Anita; Berry, Jillian A.Case HBS-608171-EService and Operations ManagementBrigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's Hospital, encountered workarounds by two physicians attempting to transfer their patients to the SICU because the other ICUs were full. Reflecting on the wasted effort and confusion caused...Starting at €8.20
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La empresa multiunitaria
Garvin, David A.; Levesque, Lynne C.Article HBS-R0806GService and Operations ManagementUna empresa de múltiples unidades es una organización geográficamente dispersa construido a partir de unidades estándar (tiendas, restaurantes, o ramas) que se agrupan por agrupaciones geográficas más grandes (distritos, regiones y divisiones). Aunque esta estructura organizativa se ha convertido en la norma en varias industrias, ha recibido poca atención por parte de académicos y consultores. Garvin y Levesque se dispuso a llenar ese vacío en el...Starting at €8.20
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Digital Equipment Corp.: The Endpoint Model (B1) (Spanish Version)
Garvin, David A.; Simpson, JanetCase HBS-605S12Service and Operations ManagementDebe seguir Digital Equipment Corp .: El punto final Modelo (A). El gerente de la planta ha sido promovida y los estudiantes deben decidir qué tipo de persona - de fondo, la formación, estilo personal, etc .-- que les gustaría reemplazarlo.Starting at €8.20