Search results
-
Leading and Managing Change in Contracting and Acquisition
Cross, Tom; Davies, GregoryCase DARDEN-OM-1478-EService and Operations ManagementThe Chief of Contracting for the Combined Joint Task Force-Horn of Africa (CJTF-HOA) responsible for all U.S. Department of Defense (DoD) contracting in 12 African nations has reviewed the results of several audits and inspections, including his own, on the state of DoD contracting in expeditionary environments. The reports are anything but encouraging. It is clear that the contracting operations at CJTF-HOA are on the verge of system and operati...Starting at €8.20
-
Eagle Industries: Office Supplies Sourcing - Teaching Note
Cross, TomTeaching Note DARDEN-OM-1181TN-EService and Operations ManagementTeaching note for product OM-1181Starting at €0.00
-
RFID at the METRO Group (Spanish version)
Ton, Zeynep; Dessain, Vincent; Stachowiak-Joulain, MonikaCase HBS-610S05Service and Operations ManagementIntroduces radio frequency identification (RFID) as the next generation of automatic identification technologies that is expected to improve the performance of retail supply chains through reduced shrink, increased product availability, and improved labor productivity. Showcases the implementation of the technology by the METRO Group, the world's third-largest retailer. Places students in the position of Dr. Gerd Wolfram, managing director of MET...Starting at €8.20
-
A Rush to Failure? (HBR Case Study and Commentary)
Cross, TomArticle HBS-R1104N-EService and Operations ManagementWhen a set of giant robotic arms developed for the International Space Station breaks down during a crisis, project manager Samantha Van Sant finds herself in the hot seat. Did her team compromise quality by pushing the contractors too hard on speed? How can she prevent future mishaps-should the arrangement with the contractors be renegotiated to include different incentives or more safeguards? Gary L. Moe, a director of McKinsey's Business Techn...Starting at €8.20
-
A Rush to Failure (Commentary for HBR Case Study)
Cross, TomArticle HBS-R1104Z-EService and Operations ManagementWhen a set of giant robotic arms developed for the International Space Station breaks down during a crisis, project manager Samantha Van Sant finds herself in the hot seat. Did her team compromise quality by pushing the contractors too hard on speed? How can she prevent future mishaps-should the arrangement with the contractors be renegotiated to include different incentives or more safeguards? Gary L. Moe, a director of McKinsey's Business Techn...Starting at €8.20
-
Zara: Managing Stores for Fast Fashion
Ton, Zeynep; Corsi, Elena; Dessain, VincentCase HBS-610042-EService and Operations ManagementPablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store managers were compensated, and creating formal operating procedures for store operations. But he knew he had to be careful. Could an emphasis on improving labor productivity hurt other ...Starting at €8.20
-
Terminal High Altitude Area Defense (THAAD): Five Failures and Counting (A)
Cross, TomCase DARDEN-OM-1185-EService and Operations ManagementTHAAD was a kinetic-energy weapon designed to protect the United States against enemy missile attack. But after $3.2 billion had been spent, the program was deemed a failure, as all five of the initial tests had missed the targets. This case is about how a strategic sourcing project ran into trouble and what options could be pursued to rescue the project, given the multiple stakeholders involved. The (B) case presents what actually happened.Starting at €8.20
-
Five Pillars for Doing Business in Africa
Mudida, Robert; Lago Esteban, AlejandroArticle ART-2670-EEconomics, Service and Operations Management, StrategyCompanies around the world are setting their sights on Africa as a new frontier for business. However, as with other emerging economies, African ones are tricky to navigate for the uninitiated. This article introduces the five pillars that companies need to consider in the African context. First the authors highlight the main macroeconomic trends; then they present a road map for companies planning to enter African markets. They draw on personal ...Starting at €8.20
-
Mine Resistant Ambush Protected (MRAP) Vehicle
Cross, TomCase DARDEN-OM-1375-EService and Operations ManagementSoldiers in Iraq are dying in increasing numbers from improvised explosive devices planted in roads by insurgents. Up-armored Humvees offer little to no protection. Specialty vehicles with v-shaped bottoms to deflect blasts had been developed in South Africa and Rhodesia in the 1970s.The MRAP Vehicle Joint Program Office's mission is to procure up to 20,000 of these commercial off-the-shelf vehicles and get them to Iraq within 30 months. Yet U.S....Starting at €8.20
-
Caso de estudio: camino rápido al fracaso
Cross, TomArticle HBS-R1104NService and Operations ManagementCuando un conjunto de brazos robóticos gigantes desarrollado para la Estación Espacial Internacional se rompe durante una crisis, director del proyecto Samantha Van Sant encuentra a sí misma en el banquillo. Hizo su comprometen la calidad del equipo empujando los contratistas demasiado duro con la velocidad? ¿Cómo puede evitar futuros contratiempos-deben el acuerdo con los contratistas ser renegociados para incluir diferentes incentivos o más gar...Starting at €8.20