Search results
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&Samhoud Service Management (Spanish Version)
DeLong, Thomas J.; Nanda, Ashish; Mullick, MonicaCase HBS-804S12Service and Operations ManagementY Samhoud, una pequeña empresa de consultoría de gestión de servicios en los Países Bajos, se enfrenta con el dilema de despedir a su mayor cliente, mientras que la introducción de la teoría de la cadena de beneficios servicio de Heskett.Starting at €8.20
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Infosys Technologies (Spanish Version)
Nanda, Ashish; DeLong, Thomas J.Case HBS-810S07Service and Operations ManagementCrear y sostener una empresa de tecnología basada en el tercer mundo para competir a nivel mundial (es decir, en el primer mundo) plantea muchos retos. Estos desafíos son examinados a través de la génesis y progresión de las decisiones de Infosys Technologies Ltd. clave hecha por el presidente N. R. Narayana Murthy son particularmente resaltado.Starting at €8.20
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e-Consulting (Spanish version)
Nanda, Ashish; DeLong, Thomas J.; Landry, Scot; Agan, Thomas E.Case HBS-804S07Service and Operations ManagementProporciona una visión general de la historia y el desarrollo de la industria del e-consulta, así como las cuestiones que se le plantean.Starting at €8.20
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Fairphone (B): Is It Really Worth It?
Mani, Vidya; Thomas, Doug; Medack, AlexandraCase DARDEN-OM-1713-EService and Operations ManagementThis case is a follow-up to "Fairphone (A): Can a Start-Up Change an Industry?" (UVA-OM-1712). Fairphone's goals to keep producing an ethically sourced smartphone were noble, but "doing well by doing good" could only be an idealistic slogan unless Fairphone could figure out a way to be profitable. The company needed money to invest in its supply chain, to buy component inventory, and to pay for its own operations. When Fairphone began brainstorm...Starting at €5.74
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Regulations and Standards: Electronics Supply Chain
Mani, Vidya; Thomas, Doug; Medack, AlexandraTechnical Note DARDEN-OM-1714-EService and Operations ManagementStandards and regulations exist to ensure supply chains are not exploitative of the people, environments, and materials with which they interact. This technical note concentrates on two aspects of the process for electronics supply chains: the responsible sourcing of raw materials and end-of-use recycling. It is recommended for use with a companion technical note, "Electronics Supply Chain Overview" (UVA-OM-1716); as well as with the following ca...Starting at €8.20
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International Profit Associates (Spanish Version)
Nanda, Ashish; DeLong, Thomas J.; Mullick, MonicaCase HBS-803S24Service and Operations ManagementDescribe el ambiente de trabajo, los sistemas y procesos que permiten Associates lucro internacional (IPA) para seguir un enfoque sistemático de cuatro pasos para proporcionar un servicio de asesoramiento a los propietarios de pequeñas empresas.Starting at €8.20
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Professionals' Quandaries (Spanish Version)
Nanda, Ashish; DeLong, Thomas J.; Landry, ScotCase HBS-804S13Service and Operations ManagementPresenta cinco situaciones en las que los profesionales se enfrentan a dilemas éticos.Starting at €8.20
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The First Six Months: Launching a PSF Career (Spanish Version)
Nanda, Ashish; DeLong, Thomas J.; Landry, ScotCase HBS-804S14Service and Operations ManagementPresenta dos situaciones: 1) dos MBAs de graduarse en Harvard Business School comparar y contrastar sus estrategias para bajar a un buen comienzo en la consulta, y 2) un consultor junior tiene que hacer frente a dificultades de retroalimentación en su primera evaluación de desempeño.Starting at €8.20
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Bain & Co., Inc.: Making Partner (Spanish Version)
Nanda, Ashish; Fagan, Perry L.Case HBS-805S20Service and Operations ManagementEn junio de 1998, el comité de compensación y la política de Bain se reúne para revisar los candidatos a la elevación de la asociación. El caso presenta los perfiles de los cuatro candidatos y termina con el comité de promoción de debatir los méritos de los candidatos.Starting at €8.20
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Fairphone (A): Can a Start-Up Change an Industry?
Mani, Vidya; Thomas, Doug; Medack, AlexandraCase DARDEN-OM-1712-EService and Operations ManagementFairphone, a "social enterprise" that created the world’s first ethically sourced smartphone, had revolutionized consumers' and investors' expectations around environmental, social, and governance (ESG) responsibility in the electronics industry. The company was justifiably proud of all its accomplishments, but in 2017, Fairphone had been plagued with supply issues ranging from mining to component production. Due to the global nature of the suppl...Starting at €8.20