Search results
- Case
Net Working Capital (NWC) at Henkel
Collection: IESE (España)Ref.: F-810-EPublished: Jul 24, 2007Format: PDFPages: 19Language: English - Case
Ivor Spencer: Formación de mayordomos de talla mundial: La valoración de los intangibles
Collection: IESE (España)Ref.: E-89Published: May 24, 2006Format: PDFPages: 22Language: Spanish - Case
Linkality's Call Center
Collection: IESE (España)Ref.: M-1221-EPublished: Nov 11, 2009Format: PDFPages: 20Language: English - Case
Car Collision Center, Barcelona
Collection: IESE (España)Ref.: P-1077-EPublished: Mar 26, 2007Format: PDFPages: 12Language: English - Case
Mútua de Terrassa: Rollout of the Health Care Information System (HCIS)
Collection: IESE (España)Ref.: P-1087-EPublished: Feb 18, 2010Format: PDFPages: 26Language: English - Case
Blanchard Importing and Distribution Co., Inc. (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-605S16Published: Sep 1, 1972Reviewed: Feb 29, 1984Format: PDFPages: 13Language: Spanish - Case
Reynolds Space Constructors, Inc. (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-608S11Published: Aug 1, 1974Format: PDFPages: 4Language: Spanish - Book Chapter
If This Is a Service Economy, Why Am I Still on Hold: An Introduction to the Four Fundamental Principles of Service Excellence
Collection: HBSP (USA)Ref.: HBS-8921BC-EPublished: Feb 7, 2012Format: PDFPages: 15Language: English - Book Chapter
Now Multiply It All by Culture: Service Excellence as a Product of Organizational Design and Culture
Collection: HBSP (USA)Ref.: HBS-8930BC-EPublished: Feb 7, 2012Format: PDFPages: 33Language: English - Article
Just in Time for the Holidays (HBR Case Study and Commentary)
Collection: HBSP (USA)Ref.: HBS-R0512A-EPublished: Dec 1, 2005Format: PDFPages: 9Language: English