Search results
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DeterPerú S.A. (A)
Bustamante, Luis; de la Puente, J. G.; Pancorvo J.Case PAD-P-C-336Service and Operations ManagementDeterPerú es una filial peruana de la multinacional Procter & Gamble que se dedica a la producción y comercialización de productos de consumo masivo. La inauguración de un gran almacén central que reemplazaría a sus hasta entonces dispersos almacenes, traerá consigo cambios sustanciales. Surgen preguntas e inquietudes sobre el esquema logístico vigente y las posibles áreas de mejoras enmarcadas dentro de la realidad y problemática del entor...Starting at €8.20
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Kulicke and Soffa Industries, Inc.: Designing a Supply Chain Network
Yemen, Gerry; Raz, Gal; Davidson, Martin N.Case DARDEN-OM-1406-EService and Operations ManagementSupply chain network design choices and the challenges in implementing and understanding how alternatives influence firm performance are key management skills that can be applied to the case of a global company, Kulicke and Soffa Industries, Inc. (K&S), and its expansion strategy. Suitable for the MBA, EMBA, GMBA, and executive education programs, the case explores the decision to expand the company’s tool bonding capacity in order to manage its ...Starting at €8.20
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Taxi Profesional
de la Puente, J. G.; Pancorvo, JorgeCase PAD-P-C-383Service and Operations ManagementEl propietario de una empresa que ofrece servicios de taxis en exclusividad al Poder Judicial, se encuentra repentinamente con la posibilidad de perder el contrato. Ante la convocatoria de una nueva licitación pública, Taxi Profesional se plantea: cuáles son los verdaderos atributos que aprecia el cliente y el usuario, qué importa cuando se trata de una institución pública y qué cambios se tendrán que anticipar en la operación y en la estra...Starting at €8.20
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Kulicke and Soffa Industries, Inc., in China: Transferring Knowledge (B)
Yemen, Gerry; Raz, Gal; Davidson, Martin N.Case DARDEN-OM-1411-EService and Operations ManagementWhile much of the work on outsourcing to China focuses on the low cost and its tradeoffs, this case examines in depth the interaction between human capital and a firm’s cost and capabilities. Suitable for the MBA, EMBA, GEMBA, and executive education programs, the case presents a manufacturer of semiconductor assembly equipment looking to achieve growth in its wire bonding tools segment-in particular, capillaries and dicing saw blades-through geo...Starting at €5.74
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Kulicke and Soffa Industries, Inc., in China: Transferring Knowledge (A) and (B) (Abridged)
Raz, Gal; Davidson, Martin N.; Yemen, GerryCase DARDEN-OM-1500-EService and Operations ManagementThis version condenses the two parts of “K&S Industries Inc. in China: Transferring Knowledge (A) and (B)” into a single-use case. Suitable for the MBA, EMBA, GEMBA, and executive education programs, the case presents a manufacturer of semiconductor assembly equipment looking to achieve growth in its wire bonding tools segment—in particular, capillaries and dicing saw blades—through geographic expansion. At the time, it manufactured capillaries i...Starting at €5.74
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Kulicke and Soffa Industries, Inc., in China: Transferring Knowledge (A) and (B) - Teaching Note
Raz, Gal; Yemen, Gerry; Davidson, Martin N.Teaching Note DARDEN-OM-1410TN-EService and Operations ManagementTeaching note for product OM-1410Starting at €0.00
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Burger King Corp. (Spanish version)
Sasser, W. Earl, Jr.; Rikert, David C.Case HBS-607S09Service and Operations ManagementDescribe el sistema operativo de una unidad de Burger King. El caso no tiene un foco decisión; que está diseñado para su uso con estudiantes Corp. McDonald se les pide que compare los sistemas operativos de estas dos cadenas de hamburguesas de comida rápida. El análisis cuidadoso detectará las sutiles y no tan sutiles diferencias entre los dos sistemas operativos seleccionados por estas dos empresas.Starting at €8.20
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Burger King Corp.
Sasser, W. Earl, Jr.; Rikert, David C.Case HBS-681045-EService and Operations ManagementDescribes the operating system of a Burger King unit. The case does not have a decision focus; it is designed for use with McDonald's Corp. Students are asked to compare the operating systems of these two fast food hamburger chains. Careful analysis will detect the subtle and not so subtle differences between the two operating systems selected by these two firms.Starting at €8.20
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Kulicke and Soffa Industries, Inc., in China: Transferring Knowledge (A)
Yemen, Gerry; Raz, Gal; Davidson, Martin N.Case DARDEN-OM-1410-EService and Operations ManagementWhile much of the work on outsourcing to China focuses on the low cost and its tradeoffs, this case examines in depth the interaction between human capital and a firm’s cost and capabilities. Suitable for the MBA, EMBA, GEMBA, and executive education programs, the case presents a manufacturer of semiconductor assembly equipment looking to achieve growth in its wire bonding tools segment-in particular, capillaries and dicing saw blades-through geo...Starting at €8.20
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McDonald's Corp. (Condensed) (Spanish version)
Sasser, W. Earl, Jr.; Rikert, David C.Case HBS-607S10Service and Operations ManagementDescribes the operating system of McDonald's, the world's most successful fast food chain. The case does not have a decision focus; it is designed for use with Burger King Corp. Students are asked to compare the operating systems of these two fast food hamburger chains. Careful analysis will detect the subtle and not so subtle differences between the two operating systems selected by these two firms.Starting at €8.20