Search results
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Polimet
Sagarra R.Case P-900Service and Operations ManagementEl caso describe la primera época de una empresa lanzada por dos cientificos. Inician sus actividades en el campo farmacéutico y buscando la beneficios se mueven hacia la cosmética, aprovechando sus fuertes conocimientos científicos. El caso acaba planteando cómo deben organizarse para poder aprovechar las oportunidades que el mercado les ofrece.Starting at €8.20
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Net Working Capital (NWC) at Henkel
Mitchell, Jordan; Rahnema Alavi, Ahmad; Sachon, MarcCase F-810-EFinance, Service and Operations ManagementThis case tracks Henkel's initiative in reducing its net working capital (NWC). The case can be used in a both a finance and a supply chain management class to illustrate net working capital and the link between the strategic/financial notions of NWC and operative efficiency of the supply chain.Starting at €8.20
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Butterfly Edufields: Different Shades of Capacity
Kalyana C. Chejarla; Sourabh Bhattacharya; Siddhartha ModukuriCase IVEY-9B19D003-EService and Operations ManagementIn April 2017, Butterfly Edufields Pvt. Ltd., in Hyderabad, India, was experiencing a rapid growth in demand and needed to find ways to expand its capacity to meet this demand without significantly increasing costs. The company created innovative teaching and learning products for students in grades 1 through 10. Working with these products hands-on helped students understand various mathematics and science concepts such as magnetism, light, and ...Starting at €8.20
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Ivor Spencer: Formación de mayordomos de talla mundial: La valoración de los intangibles
Mitchell, Jordan; Prats, Mª JuliaCase E-89Entrepreneurship, Service and Operations ManagementIvor Spencer, maestro de ceremonias de fama mundial y propietario de la escuela de mayordomos y secretarios personales Ivor Spencer, había oficiado más de 1.000 ceremonias de la familia real británica y había formado personalmente a más de 450 mayordomos. Desde 1981, Spencer venía gestionando la escuela, una sociedad limitada privada con un volumen de negocio de 152.266 libras esterlinas. Pero ahora, a sus 81 años, Spencer creía que era un moment...Starting at €8.20
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Linkality's Call Center
Bitran, Gabriel R.; Mitchell, Jordan; Rocha e Oliveira, PauloCase M-1221-EMarketing, Service and Operations ManagementLinkality is the 8th largest Internet service provider (ISP) in the United States, with a subscriber base of approximately 3 million users. The case is focused on the management of Linkalitys call center, where approximately 85% of all contact with existing customers takes place. Hal Paden, VP of Operations, is looking for ways to reduce operating costs while at the same time improving service quality levels. Shelly Townsend, the call center ma...Starting at €8.20
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Car Collision Center, Barcelona
Mitchell, Jordan; Sachon, MarcCase P-1077-EService and Operations ManagementCar Collision Center Barcelona is a business concept developed by a group of MBA students during their MBA. It aims to remedy the market inefficiency of having many small body shops in Barcelona, resulting in higher costs and longer process times. To do so, they want to pool demand for car body work after traffic accidents in a large facility and collaborate with insurance companies. These will benefit from projected lower costs of repair and low...Starting at €8.20
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Por qué es tan difícil encontrar dinero para un nuevo negocio
Sagarra R.Technical Note PN-379Service and Operations ManagementLa Nota Técnica es una reflexión sobre donde están las verdaderas dificultades para conseguir financiar un nuevo negocio.Starting at €8.20
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Mútua de Terrassa: Rollout of the Health Care Information System (HCIS)
Mitchell, Jordan; Ribera, Jaume; Rosenmöller, MagdaCase P-1087-EKnowledge and Communication, Service and Operations ManagementAs of autumn 2006, a major Spanish hospital outside of Barcelona, Grup Mútua de Terrassa (MT), is implementing the second major phase of a new Health Care Information System (HCIS) along with Hewlett-Packard (HP) at eight centers for primary care. The HCIS project is a multi-year and multi-phase initiative which is the first in many steps towards a "paper-less" hospital. The hospital's management are wondering how the HCIS will change the way peo...Starting at €8.20
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Butterfly Edufields: Different Shades of Capacity - Teaching Note
Kalyana C. Chejarla; Sourabh Bhattacharya; Siddhartha ModukuriTeaching Note IVEY-8B19D003-EService and Operations ManagementTeaching note for product 9B19D003.Starting at €0.00