Search results
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Location Planning at A.B. Corp.
Jitendra R. SharmaCase IVEY-9B12D008-ECorporate Governance, Service and Operations Management, StrategyIn March 2010, the management of A.B. Corp. announced its plan to select a definite location for its central warehouse. The company, a major producer of agriculture and farm equipment, had gone through three consecutive years of financial loss as a result of increasing production costs. Management had to select a central warehouse between four candidates, based on the location of five distribution centres, the loads to be transferred, and other f...Starting at €8.20
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La gestión estratégica de los procesos
Moñino, M.; Rodríguez Badal, Miguel Ángel; Roure, JuanTechnical Note PN-395Service and Operations ManagementSe comentan los cambios que representan pasar de la gestión tradicional de procesos a la nueva Gestión por Procesos o Gestión Estratégica de Procesos.Starting at €8.20
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Introducción a la gestión de procesos
Moñino, M.; Roure, JuanTechnical Note PN-327Service and Operations ManagementEl objetivo de esta nota técnica es dar guías para abordar la gestión de procesos en una empresa, reflexionando sobre las siguientes preguntas: ¿Por qué es importante gestionar por procesos? ¿Cuáles son las actividades que ocurren? ¿Cómo inventariarlas? ¿Cuáles son las más importantes? ¿Cómo gestionarlas eficaz y eficientemente? ¿Cómo documentarlas y medirlas? ¿Cómo mejorarlas?Starting at €8.20
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A-CAT Corp. - Bang for the Bucks
Jitendra R. SharmaCase IVEY-9B09D006-EService and Operations Management, StrategyThe case describes the situation facing the vice-president of A-CAT Corp. (A-CAT), Vidarbha Region, Maharashtra. A-CAT manufactured a wide range of electrical appliances for household use. Typical products included TV signal boosters, transformers, FM radio kits, electronic ballasts, battery chargers and voltage regulators. The voltage regulators manufactured by A-CAT were used for many different purposes; however, the focus was on its flag-ship ...Starting at €8.20
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Decision-making at A-Cat Corp.
Jitendra R. SharmaCase IVEY-9B11D011-ECorporate Governance, Marketing, Service and Operations ManagementThe case describes the situation faced by the vice president of A-CAT Corp. The company was a mid-sized manufacturer and distributor of domestic electrical appliances, largely catering to the price-sensitive rural population. The firm operated two medium-sized facilities in a remote district in Vidarbha, India. A-CAT manufactured a wide range of electrical appliances including TV signal boosters, transformers, FM radio kits, electronic ballasts, ...Starting at €8.20
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Convocation at the National Institute of Management's Central India Campus (A)
Srinivasan Maheswaran; Jitendra R. Sharma; John S. Haywood-FarmerCase IVEY-9B13D003-EService and Operations Management, StrategyThe (A) case involves managing the planning and execution of the first convocation held at one of the campuses of a business school in Nagpur, India, at fairly short notice. The school’s chairperson of post-graduate studies in management programs has been appointed as the chief co-ordinator of the event. Leveraging his operations-management background and working in collaboration with other faculty, he sets about identifying the required activiti...Starting at €8.20
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Toffee Inc.: Demand Planning for Chocolate Bars
Jitendra R. SharmaCase IVEY-9B15D003-EService and Operations Management, StrategyThe inventory manager of sales and distribution for Toffee Inc., a confectionery company, had just concluded a meeting with all relevant personnel. The meeting had not been entirely positive. The words of the production manager still echoed in his ears: “If the ingredient inventory is not re-examined and re-worked to the firm’s advantage then [soon] the final products based on these ingredients will cease to yield the kind of profits that the fir...Starting at €8.20
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ABC Shipyard: The Facility Layout
Vijaya Dixit; Piyush Raj; Jitendra R. SharmaCase IVEY-9B16D023-EService and Operations Management, StrategyIn October 2014, the chief operating officer of ABC Shipyard was trying to decide how to respond to a request from a renowned marine logistics company for five large naval bulk carriers. The shipyard could manufacture the ships, but with its current layout and throughput, the ships could not be completed within the requested two-year delivery time. A modular approach was necessary to build large and complex products such as ships, complicating th...Starting at €8.20
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Convocation at the National Institute of Management's Central India Campus (B)
Srinivasan Maheswaran; Jitendra R. Sharma; John S. Haywood-FarmerCase IVEY-9B13D004-EService and Operations Management, StrategyThis is a supplement to Convocation at the National Institute of Management's Central India Campus (A), 9B13D003.Starting at €5.74
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Metodología PDCA para la mejora contínua de los procesos
Moñino, M.; Roure, JuanTechnical Note PN-328Service and Operations ManagementEl objetivo de esta nota técnica es explicar la metodología PDCA («Plan, Do, Check, Act») usada en Hewlett-Packard para la mejora continua de los procesos. Su propósito es que exista una sistemática en la resolución de problemas o en la mejora de procesos, a fin de asegurar que se direccionan las causas de raíz, proporcionando, en definitiva, el camino más corto y más seguro para la resolución del problema o mejora pretendida.Starting at €8.20