Search results
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Recupera, S.A.
Pancorvo, JorgeCase PAD-P-C-343Service and Operations ManagementDardo López-Dolz, propietario del negocio y persona emprendedora, afronta varias decisiones para conseguir que su empresa siga creciendo. Sin embargo, la naturaleza del servicio parte de una anomalía de las transacciones de compraventa: un deudor que no cumple sus obligaciones según lo convenido. La demanda tiene un comportamiento irregular, con expedientes de cobranza que varían según cada caso, y con exigencias operativas distintas por cad...Starting at €8.20
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Coastal Power Corpus Christi: Ramping Down (B)
Isabella, Lynn A.; Yemen, GerryCase DARDEN-OB-0894-ELeadership and People ManagementCan a company diminish employees’ mistrust and distress when downsizing? Is there such a thing as an “effective” workforce reduction process? In this disguised, yet actual case, Peter Morris, manager of Coastal Power Corpus Christi Plant (Bayland) in Texas, tells his team leaders that they had to cut their workforce 10%. Throughout the (A) case a close approximation of how the dialogue went in that meeting offers several ideas for the reduction t...Starting at €5.74
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Joe Willis: Feeling the Heat in Thailand (A)
Isabella, Lynn A.; Langlais, Darcy; Yemen, GerryCase DARDEN-OB-0898-ELeadership and People ManagementSometimes the tried-and-true American business team-building exercises just don’t work. Although frequently successful with teams made up of employees from different sections of an organization, what happens when teams consist of employees from different geographical areas like the United States and Asia? This presents a whole set of unique differences. This case follows the experiences of an executive sent to Bangkok, Thailand, with two other ma...Starting at €8.20
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Melissa Daylon
Isabella, Lynn A.; Pohl, JessicaCase DARDEN-OB-0902-ELeadership and People Management“Hey that was my idea!” How often have your students had that exact thought? Were they on a team when they felt most able to identify with that statement? This case is about a recent MBA graduate who faces challenges within her consulting team on her first post-graduation job. She is frustrated with one teammate in particular who she believes practices self-interest politics—he takes her ideas. The case allows for a healthy discussion on team dyn...Starting at €8.20
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Motivating From the Top Down
Clawson, James G.Case DARDEN-OB-0906-ELeadership and People ManagementThe CEO and other company leaders are trying to do all the right things to motivate executives. One of those things is to develop the workforce through excellent executive education. On the last day of a week-long off-site program, the head honcho shows up to motivate program participants. With one short "pep talk," he swoops in, sucks all the energy out of the room, and leaves.Starting at €8.20
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Giving and Receiving Feedback Evaluation
James, Erika Hayes; Clawson, James G.Technical Note DARDEN-OB-0916-ELeadership and People ManagementThis chart can be used to help students reflect on and document their feedback conversations. In the course of giving or receiving feedback, we often become so embroiled in what we are saying or in what is being said to us that we fail to reflect on the quality and impact of the communication. Though intended to accompany the technical note “Feedback” (UVA-OB-0746), the chart is useful with many other materials on assessing performance.Starting at €8.20
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Taxi! Role-Play Two
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0922-ELeadership and People ManagementSold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles (UVA-OB-0921, 0922, and 0923). Before seeking solutions, students must get a clear, comprehensive picture of the problems at hand. Using the “want-got-gap” model works well. The material affords students an opportunity to develop persuasion techniques. The exercise involves three roles: 1) An executive with the Metropolitan Air...Starting at €8.20
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Taxi! Role-Play Three
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0923-ELeadership and People ManagementSold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles (UVA-OB-0921, 0922, and 0923). Before seeking solutions, students must get a clear, comprehensive picture of the problems at hand. Using the “want-got-gap” model works well. The material affords students an opportunity to develop persuasion techniques. The exercise involves three roles: 1) An executive with the Metropolitan Air...Starting at €8.20
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Manic Monday at Astral Records Ltd.
Isabella, Lynn A.; Yemen, GerryCase DARDEN-OB-0947-ELeadership and People ManagementAn updated version of a popular outdated case (OB-0443), this material is excellent to explore the role of the general manager and the complexity of inter-relationships. Sarah Conner has just assumed control of Astral, a successful compact-disc manufacturer with some looming problems. Previously run by an autocratic manager, Astral is paralyzed following Sir Maxwell's death. Conner must work through a stack of voice and e-mails, faxes, and schedu...Starting at €8.20
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K2: Brotherhood of the Rope (B)
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0962-ELeadership and People ManagementChris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2—the second-highest in the world. After failing to succeed on their first few attempts, Warner and his team brought together other teams hoping to reach the summit, and representing eight different countries, to work together for success. Their story is a narrative full of examples, where in some instances, a leadership point of view was taken, and ...Starting at €5.74