Search results
- Article
Breaking the Trade-Off Between Efficiency and Service (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0611EPublished: Aug 1, 2007Format: PDFPages: 10Language: Spanish - Article
The Surprising Power of Online Experiments (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R1705EPublished: Sep 1, 2017Format: PDFPages: 9Language: Spanish - Case
Siemens AG: Global Development Strategy (A) (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-604S22Published: Oct 16, 2001Reviewed: Mar 18, 2002Format: PDFPages: 29Language: Spanish - Case
Pilgrim Bank (B): Customer Retention (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-605S19Published: Oct 16, 2001Reviewed: Apr 9, 2003Format: PDFPages: 2Language: Spanish - Case
Field Service for Corporate Clients (Spanish version)
Collection: HBSP (USA)Ref.: HBS-606S38Published: Oct 3, 2002Reviewed: Jan 7, 2003Format: PDFPages: 13Language: Spanish - Case
Managing Employee Retention (Spanish version)
Collection: HBSP (USA)Ref.: HBS-607S04Published: Oct 30, 2001Reviewed: Aug 22, 2005Format: PDFPages: 5Language: Spanish - Case
Innovation at Progressive (B): Homeowners Insurance (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-608S05Published: Jun 29, 2001Reviewed: Apr 29, 2004Format: PDFPages: 10Language: Spanish - Case
Design Thinking and Innovation at Apple (Spanish version)
Collection: HBSP (USA)Ref.: HBS-610S10Published: Jan 9, 2009Reviewed: May 1, 2012Format: PDFPages: 15Language: Spanish - Case
Store24 (B): Service Quality and Employee Skills (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-614S06Published: Nov 28, 2011Reviewed: Jul 31, 2007Format: PDFPages: 2Language: Spanish - Case
Designing Transformational Customer Experiences (Spanish version)
Collection: HBSP (USA)Ref.: HBS-618S04Published: Mar 6, 2017Reviewed: Dec 19, 2002Format: PDFPages: 3Language: Spanish