Search results
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Recupera, S.A.
Pancorvo, JorgeCase PAD-P-C-343Service and Operations ManagementDardo López-Dolz, propietario del negocio y persona emprendedora, afronta varias decisiones para conseguir que su empresa siga creciendo. Sin embargo, la naturaleza del servicio parte de una anomalía de las transacciones de compraventa: un deudor que no cumple sus obligaciones según lo convenido. La demanda tiene un comportamiento irregular, con expedientes de cobranza que varían según cada caso, y con exigencias operativas distintas por cad...Starting at €8.20
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Richardson Eye Care and Surgery Center
Parmar, Bidhan L.; Stanton, Andrew; Mead, JennyCase DARDEN-E-0445-EBusiness Ethics and Corporate Social ResponsibilityA consultant experienced in developing predictive models for his clients to improve business operations, Everett Blake, was working with the Richardson Eye Care and Surgery Center (RECSC), which wanted to explore ways to improve its no-show rate, classifying a “no-show” as an appointment not kept without 24-hours’ notice. After running variables through an XGBoost model, Blake’s company had identified predictive variables, which included age and ...Starting at €8.20
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Finance Caselets: An Ethical Perspective
Parmar, Bidhan L.; Dalmia, Pranav; Mead, JennyCase DARDEN-E-0472-EBusiness Ethics and Corporate Social ResponsibilityThese fictional caselets, some of which are based on lived experience, present dilemmas and ethical issues in the financial field. The situations include an investment-banking firm executive deciding how to handle an investment tip; an executive strugglinStarting at €8.20
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Motivating From the Top Down
Clawson, James G.Case DARDEN-OB-0906-ELeadership and People ManagementThe CEO and other company leaders are trying to do all the right things to motivate executives. One of those things is to develop the workforce through excellent executive education. On the last day of a week-long off-site program, the head honcho shows up to motivate program participants. With one short "pep talk," he swoops in, sucks all the energy out of the room, and leaves.Starting at €8.20
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Giving and Receiving Feedback Evaluation
James, Erika Hayes; Clawson, James G.Technical Note DARDEN-OB-0916-ELeadership and People ManagementThis chart can be used to help students reflect on and document their feedback conversations. In the course of giving or receiving feedback, we often become so embroiled in what we are saying or in what is being said to us that we fail to reflect on the quality and impact of the communication. Though intended to accompany the technical note “Feedback” (UVA-OB-0746), the chart is useful with many other materials on assessing performance.Starting at €8.20
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Taxi! Role-Play Two
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0922-ELeadership and People ManagementSold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles (UVA-OB-0921, 0922, and 0923). Before seeking solutions, students must get a clear, comprehensive picture of the problems at hand. Using the “want-got-gap” model works well. The material affords students an opportunity to develop persuasion techniques. The exercise involves three roles: 1) An executive with the Metropolitan Air...Starting at €8.20
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Taxi! Role-Play Three
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0923-ELeadership and People ManagementSold as a set, this role-playing series encourages students to clarify different points of view when in leadership roles (UVA-OB-0921, 0922, and 0923). Before seeking solutions, students must get a clear, comprehensive picture of the problems at hand. Using the “want-got-gap” model works well. The material affords students an opportunity to develop persuasion techniques. The exercise involves three roles: 1) An executive with the Metropolitan Air...Starting at €8.20
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K2: Brotherhood of the Rope (B)
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0962-ELeadership and People ManagementChris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2—the second-highest in the world. After failing to succeed on their first few attempts, Warner and his team brought together other teams hoping to reach the summit, and representing eight different countries, to work together for success. Their story is a narrative full of examples, where in some instances, a leadership point of view was taken, and ...Starting at €5.74
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K2: Brotherhood of the Rope (C)
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0963-ELeadership and People ManagementChris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2—the second-highest in the world. After failing to succeed on their first few attempts, Warner and his team brought together other teams hoping to reach the summit, and representing eight different countries, to work together for success. Their story is a narrative full of examples, where in some instances, a leadership point of view was taken, and ...Starting at €5.74
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Dennis Paustenbach: I Never Thought of It as Work
Clawson, James G.; Yemen, GerryCase DARDEN-OB-0988-ELeadership and People ManagementSuitable for graduate level and executive education programs, this undisguised case describes the life of Dennis Paustenbach, president and CEO of ChemRisk, and what, to his mind, is the typical life of a senior executive: many demands on one’s time, multiple projects, and serious consequences for inattention, both personally and professionally. This case can be used to teach students about individual behavior, Type A behavior, time and priority ...Starting at €8.20