Search results
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American Express: Bank 2.0
Fairchild, Gregory B.; Thomas-Kennedy, JackieCase DARDEN-S-0242-EStrategyIn June 2011, American Express announced the formation of a new group, Enterprise Growth (EG). EG was designed to challenge existing credit and charge business models and extend American Express's leadership into the world of digital and mobile forms of payment through the use of software platforms and mobile apps. Alpesh Chokshi, president of EG, and Wesley Wright, product development leader, were well aware of the magnitude of the potential...Starting at €8.20
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Hillenbrand: Thinking Beyond the Certain
Fairchild, Gregory B.; Yemen, GerryCase DARDEN-S-0243-EStrategyFor years, the death care business looked good on paper for Hillenbrand, Inc.: the company had EBITDA margins of more than 26% in an industry that historically presented itself as stable, profitable, and highly predictable. With strong financial performance and a solid position as market leader, how does one know when being better isn’t enough? Although Hillenbrand remained highly profitable, a decline in the annual burial rate and increased dema...Starting at €8.20
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Saks Fifth Avenue: Project Evolution
Fairchild, Gregory B.; Kassam-Adams, ShahirCase DARDEN-S-0244-EStrategyThis case is used in Darden's first-year strategy course and is appropriate for MBA, Executive MBA, GEMBA, and executive education programs. The head of strategy for a well-known fashion retailer, Saks Fifth Avenue, and her general management colleagues face critical decisions required to address evolving buying patterns as online retailing becomes an important part of consumer behavior. How should a successful firm organize itself when marke...Starting at €8.20
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The Dime that Started a Movement: The History and Development of Credit Unions
Fairchild, Gregory B.; Smith, Robert N.Technical Note DARDEN-ENT-0103-EEntrepreneurshipThis note provides students a rich background on the history, evolution, and current challenges in the credit union industry, with a particular focus on community-development credit unions. The case mentions key exemplar community-development credit unions and makes limited predictions about the industry's future direction. The case can be used a companion to "Credit Where Credit is Due: The Latino Community Credit Union" (UVA-ENT-0104).Starting at €8.20
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Credit Where Credit is Due: The Latino Community Credit Union
Fairchild, Gregory B.; Smith, Robert N.; Zienta, EllenCase DARDEN-ENT-0104-EEntrepreneurshipFive years after its launch, the Latino Community Credit Union had made remarkable progress, garnering 40,000 members and $22 million in assets. More extraordinary was the LCCU’s customer base: Hispanic immigrants, many of them undocumented. The credit union’s next bold step was to consider introducing credit cards for their customers. The question was how to make it work.Starting at €8.20
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Longview Services
Fairchild, Gregory B.; Rourke, BradCase DARDEN-ENT-0170-EEntrepreneurshipThis case traces the history of an engineering consulting firm and highlights differences between its two principals. The partnership worked very well overall, and Longview Services made money from the start. But it soon became clear that the duo had some differences in style that would need to be worked through.Starting at €8.20
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“For Where Your Septic Tank Is, There Your Heart Will Be Also”: Enterprise Cascadia and The Hood Canal Septic Loan Program
Fairchild, Gregory B.; Race, NatalieCase DARDEN-ENT-0180-EEntrepreneurshipJan Markham’s team was currently considering Enterprise Cascadia as a potential awardee for her foundation’s Community Investment Excellence Awards program. The program had been established to recognize and aid in the growth of community development financial institutions that achieved excellence in each of six areas: vision, use of funds, leadership, innovation, financial strength and performance, and impact and policy. Markham’s task was to det...Starting at €8.20
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Macro Questions for Microfinance: ACCION New York and ACCION USA
Fairchild, Gregory B.; Thomas, Jackie; Race, NatalieCase DARDEN-ENT-0181-EEntrepreneurshipThe new president and CEO of ACCION New York, a community development loan fund, was considering leading her organization in a combination with an affiliate organization, ACCION USA, and that morning, she would be conducting a meeting to discuss how to present the combination question to the directors at Friday’s board meeting.Starting at €8.20
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NCFCU: Serving the "Sinks" in the City by the Bay
Fairchild, Gregory B.; Race, Natalie; Jia, RuoCase DARDEN-ENT-0186-EEntrepreneurshipThe CEO and manager of Northeast Community Federal Credit Union for over 20 years, Lily Lo was familiar with the financial needs of low-income people in the Bay Area, but the credit union’s future was not as clear: She was considering whether to add another branch in the SOMA neighborhood.Starting at €8.20
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Arbor Days: Trumann Landscaping and ACCION USA
Fairchild, Gregory B.; Race, NatalieCase DARDEN-ENT-0188-EEntrepreneurshipACCION USA was a nonprofit organization that began operations in 1991 to provide financing to small businesses that did not have access to traditional sources of credit. In this case, Sarah Gomez, a risk analyst and senior consultant for AUSA, has to evaluate a potential client: Trumann Landscaping.Starting at €8.20