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Cooking Down a Storm: Changing Culture at Pasta Serafina (B)
Gallani, Susanna; Gino, Francesca; Sadun, RaffaellaCase HBS-120014-EAccounting and ControlThe case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear of an imminent plant closure coupled with the relief associated with finally being able to be heard by management, pushes the employees to act to contain the problem themselves. Wit...Starting at €5.74