Progressive Insurance Concierge Program
Progressive Insurance Company is considering the rollout of a new level of service in the Maryland area. Students are given the opportunity to understand the new service and assess its fit with Progressive's business. Students must also determine a staffing plan for the new center.
Source: Darden University of Virginia (USA)
Reference: DARDEN-OM-1327-E
Format: PDF
Number of pages: 10
Publication Date: Nov 2, 2008
Language: English
Description
Progressive Insurance Company is considering the rollout of a new level of service in the Maryland area. Students are given the opportunity to understand the new service and assess its fit with Progressive's business. Students must also determine a staffing plan for the new center.
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Industry Setting: Banking/Finance/Insurance
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