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Six Sigma at Cintas Corporation
P. Fraser Johnson; Adam BortolussiCase IVEY-9B10D009-EService and Operations ManagementThe green belt specialist at the Cintas Torlake facility near Toronto had four days before he was to present his recommendations to the executive steering committee (ESC) for correcting the capacity problem in the mat department, which was causing product shortages and negatively affecting customer satisfaction. The case provides data that students can use to analyze the processes used at the company for cleaning and replacing mats for its approx...Starting at €8.20
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Medicom: Building A Resilient Supply Chain
P. Fraser Johnson; Ramasastry ChandrasekharCase IVEY-9B21D011-EService and Operations Management, StrategyGuillaume Laverdure, chief operating officer at Medicom Group (Medicom), was evaluating a potential investment in a new facility that would manufacture melt-blown polypropylene (melt-blown PP), a key raw material for surgical and respirator masks. It wasStarting at €8.20
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CoolIT Systems: Developing an Operations Strategy
P. Fraser Johnson; Ramasastry ChandrasekharCase IVEY-9B20D019-EService and Operations ManagementIn February 2020, the executive vice-president of Manufacturing and Supply Chain at CoolIT Systems (CoolIT), met with the company's chief executive officer (CEO) in their Calgary office. The company had recently developed a new range of products that provStarting at €8.20
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Project Destiny
P. Fraser Johnson; Ken MarkCase IVEY-9B19D005-EEntrepreneurship, Service and Operations ManagementThe president and chief executive officer of Romet Limited, was preparing for a project team meeting that would start at 1:00 p.m. that afternoon. It was Friday April 27, 2018, and he had just finalized the architectural design and layout for the company’s new plant. The lease for the current plant would expire at the end of that year, and he was reviewing the activities required to complete the facility relocation project. The plant relocation w...Starting at €8.20
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Sorel Life Insurance Company: Improving Underwriting Performance
P. Fraser Johnson; Shu ChaCase IVEY-9B19D008-EService and Operations ManagementOn Monday, July 23, 2018, the operations manager at Sorel Life Insurance Company in Montreal, Quebec was preparing for a meeting scheduled for Friday. The meeting was called by her boss, the vice-president of operations, to discuss Sorel’s second quarterStarting at €8.20
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Meta4
Ballarín Fredes, Eduardo; Boudeguer, R. M.Case DG-1291StrategyMeta4 es un empresa española fabricante de software para la gestión de recursos humanos y gestión del conocimiento. Fundada en Madrid en 1991, con el objetivo de convertirse en una empresa global líder en innovación en el ámbito de las tecnologías de la información, la gestión del capital humano, y el conocimiento. Con una familia de productos de última generación que utilizan arquitecturas web y que tienen un contenido altamente sofisticado de g...Starting at €8.20
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Comercial Nacional (A)
Ballarín Fredes, Eduardo; Izquierdo, A.Case ASE-120-EEconomicsStarting at €8.20
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BSCH: La primera gran fusión de la Unión Monetaria
Ballarín Fredes, Eduardo; Boudeguer, R. M.Case DG-1266StrategyPasados sólo 15 días del inicio de la Unión Monetaria Europea, se produjo el anuncio de fusión del Banco Santander y el Banco Central Hispano - primer y tercer banco por activos de España . Tres meses después, la sociedad conjunta BSCH comenzaba a cotizar en bolsa. Todo parecía indicar que esta operación sólo brindaría éxitos y beneficios a sus responsables y a sus accionistas. La implantación del proceso de fusión - reorganización, integración d...Starting at €8.20
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Bankinter ante el tercer milenio
Ballarín Fredes, Eduardo; Boudeguer, R. M.Case DG-1257StrategyBankinter es un grupo bancario español dedicado al negocio de banca universal. Según los expertos, ante la puesta en marcha de la Unión Monetaria, la desregulación y la globalizacióndel sector bancario, los bancos europeos deben elegir entre crecer o especializarse. Bankinter se considera un líder en tecnología y en gestión del capital intelectual , pilares sobre los que basa su estrategia de desarrollo con fórmulas de negocio que ""rompen las fr...Starting at €8.20
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Consumer Electronics in Catalonia (B): The Industry in the 21st Century
Blázquez, María Luisa; Ballarín Fredes, EduardoCase DG-1428-EStrategyThe case describes the changes that took place in the consumer electronics industry between 1995 and 2000 at world level and analyses how the Barcelona cluster evolved during this period. It then describes the development of one of the firms in the cluster, Hewlett-Packard, which stopped being a manufacturing centre and instead became a product development centre. Manufacturing was transferred to other countries, while higher value added activiti...Starting at €5.74