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Una lección sobre negociación extrema: cómo negociar con secuestradores
Parmar, Ajay; Mehta, Kandarp; Stein, GuidoCase NEG-10Un rehén negocia con sus secuestradores y sale ileso de una situación en la que peligra su vida.Starting at €8.20
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Road Law (B): El socio Manuel Binio
Stein, Guido; Mehta, Kandarp; Barrachina, AlbertoCase NEG-19Leadership and People Management, StrategyTres socios - dos profesionales y uno estrictamente financiero - deciden crear una sociedad-despacho ?ROADLAW? enfocada en un formato boutique sectorial, con dos áreas de negocio: industria farmacéutica y reestructuraciones. Si bien al principio todo parecía augurar un buen futuro al proyecto, y se preparó un borrador de acuerdo de socios, este nunca llegó a formalizarse, y cuando surgieron los problemas entre los dos socios profesionales, la si...Starting at €5.74
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Road Law (A): El socio Santiago Jover
Stein, Guido; Mehta, Kandarp; Barrachina, AlbertoCase NEG-18Leadership and People Management, StrategyTres socios ?dos profesionales y uno estrictamente financiero? deciden crear una sociedad-despacho ?ROADLAW? enfocada en un formato boutique sectorial, con dos áreas de negocio: industria farmacéutica y reestructuraciones. Si bien al principio todo parecía augurar un buen futuro al proyecto, y se preparó un borrador de acuerdo de socios, este nunca llegó a formalizarse, y cuando surgieron los problemas entre los dos socios profesionales, la situa...Starting at €8.20
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Cory (C): La salida
Florensa, Sandra; Stein, Guido; Mehta, KandarpCase NEG-6Leadership and People ManagementTras analizar los pros y los contras de las dos ofertas que tenía sobre la mesa -la de su propia compañía y la de la empresa proveedora-, Cory decide lanzarse y aceptar la oferta externa. Los dos primeros meses, tras la baja por maternidad que respetaron completamente, no han resultado fáciles, pero percibe que por fin está creciendo profesionalmente.Starting at €5.74
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A Lesson in Extreme Negotiation: Negotiating With Kidnappers
Parmar, Ajay; Mehta, Kandarp; Stein, GuidoCase NEG-10-EThis is a negotiation where a hostage negotiates with kidnappers and gets out of a life threatening situation unscathed.Starting at €8.20
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Fashion Garb Company: Confidential Information for the Chief Strategy Officer
Soto Cantero, Ismael; Mehta, Kandarp; Barrachina, Alberto; Stein, GuidoCase NEG-22-EFashion Garb Company is a case study, divided into two parts, that focuses on the conflict between the Fashion Garb company's Digital Department and Department of Strategy in adapting the company's strategy design to a new digital perspective. The case study can be understood as a study of inter-departmental conflict negotiation within a company. Faced with the transformation of the market, which had begun to cater to more digitally-adept consume...Starting at €8.20
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Amanco Brasil (A): Branding Strategy
Rocha e Oliveira, Paulo; Sauerbronn Jacinto, Rodrigo; Cerquinho, FábioCase M-1282-EMarketingAmanco was Latin America's leading manufacturer and marketer of pipes and fittings solutions for water management systems, with worldwide net sales of US$ 688 million. The company had been in Brazil for 10 years but was losing money. CEO Roberto Salas and Marketing Director Marise Barroso were preparing a proposal for the Brazilian operations at the request of Grupo Nueva, the Swiss holding company that owned Amanco. One of the key decisions to b...Starting at €8.20
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Magazine Luiza: Expanding Horizons: The role of ecommerce in the post-IPO growth strategy
Rocha e Oliveira, Paulo; Bullara, Cesar; Sauerbronn Jacinto, RodrigoCase M-1275-ELeadership and People Management, Marketing, Service and Operations ManagementIn May 2011, Brazilian retailer Magazine Luiza successfully raised R$926 million (¿400 million) from its initial public offering (IPO) on the São Paulo stock exchange. The firm was immediately confronted with the challenge of accelerating growth beyond its already remarkable growth rate. The case is centered on the role e-commerce should play in the company's future. On the one hand, the market potential seems to be very interesting and the compa...Starting at €8.20
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Linkality's Call Center
Bitran, Gabriel R.; Mitchell, Jordan; Rocha e Oliveira, PauloCase M-1221-EMarketing, Service and Operations ManagementLinkality is the 8th largest Internet service provider (ISP) in the United States, with a subscriber base of approximately 3 million users. The case is focused on the management of Linkalitys call center, where approximately 85% of all contact with existing customers takes place. Hal Paden, VP of Operations, is looking for ways to reduce operating costs while at the same time improving service quality levels. Shelly Townsend, the call center ma...Starting at €8.20
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Gas Natural: Improving the Profitability of Servigas (Portuguese Version, Portugal)
Guitart, Iván; Rocha e Oliveira, PauloCase M-1234-PPMarketing, Service and Operations ManagementMarta Muriel has recently been promoted to director of residential natural gas service with the mandate of boosting profits for the company's home maintenance services, Servigen. She and her team have designed four measures, among others, that involve a trade-off between cost reduction and improvements in service quality. Now she has to decide which ones to actually implement based on their impact on the company's bottom line.Starting at €8.20