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Six Sigma at Cintas Corporation
P. Fraser Johnson; Adam BortolussiCase IVEY-9B10D009-EService and Operations ManagementThe green belt specialist at the Cintas Torlake facility near Toronto had four days before he was to present his recommendations to the executive steering committee (ESC) for correcting the capacity problem in the mat department, which was causing product shortages and negatively affecting customer satisfaction. The case provides data that students can use to analyze the processes used at the company for cleaning and replacing mats for its approx...Starting at €8.20
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Medicom: Building A Resilient Supply Chain
P. Fraser Johnson; Ramasastry ChandrasekharCase IVEY-9B21D011-EService and Operations Management, StrategyGuillaume Laverdure, chief operating officer at Medicom Group (Medicom), was evaluating a potential investment in a new facility that would manufacture melt-blown polypropylene (melt-blown PP), a key raw material for surgical and respirator masks. It wasStarting at €8.20
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CoolIT Systems: Developing an Operations Strategy
P. Fraser Johnson; Ramasastry ChandrasekharCase IVEY-9B20D019-EService and Operations ManagementIn February 2020, the executive vice-president of Manufacturing and Supply Chain at CoolIT Systems (CoolIT), met with the company's chief executive officer (CEO) in their Calgary office. The company had recently developed a new range of products that provStarting at €8.20
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Project Destiny
P. Fraser Johnson; Ken MarkCase IVEY-9B19D005-EEntrepreneurship, Service and Operations ManagementThe president and chief executive officer of Romet Limited, was preparing for a project team meeting that would start at 1:00 p.m. that afternoon. It was Friday April 27, 2018, and he had just finalized the architectural design and layout for the company’s new plant. The lease for the current plant would expire at the end of that year, and he was reviewing the activities required to complete the facility relocation project. The plant relocation w...Starting at €8.20
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Sorel Life Insurance Company: Improving Underwriting Performance
P. Fraser Johnson; Shu ChaCase IVEY-9B19D008-EService and Operations ManagementOn Monday, July 23, 2018, the operations manager at Sorel Life Insurance Company in Montreal, Quebec was preparing for a meeting scheduled for Friday. The meeting was called by her boss, the vice-president of operations, to discuss Sorel’s second quarterStarting at €8.20
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Spanish Building Materials, S.A. (SPABUMA)
Guillén, F. J.; Parés Canalias, Francisco; Renart, Lluís G.Case M-737-EMarketingStarting at €8.20
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Comercio Internacional para el Habitat, S.A. (B)
Guillén, F. J.; Parés Canalias, Francisco; Renart, Lluís G.Case M-758-EMarketingStarting at €5.74
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Proyecto Sauco
Martín Cavanna, J.; Martínez, J. L.; Guillén, F. J.Case M-1040MarketingUna ONG, que ejecuta proyectos de desarrollo en Guatemala relacionados con el mantenimiento del entorno forestal, se enfrenta a un problema de imagen y prestigio como resultado del conflicto surgido con el gerente de proyecto a quien se le acusa de deslealtad institucional. Los empleados en el proyecto defienden los buenos resultadoStarting at €8.20
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Midtown Educational Foundation
Martín Cavanna, J.; Martínez, J. L.; Guillén, F. J.Case M-1039MarketingEsta fundación dedicada a la promoción integral de jóvenes de los suburbios de Chicago, se enfrenta a un problema de crecimiento para atender la expansión de sus programas. Las necesidades de espacio llevan a buscar un nuevo edificio. Se ha de decidir entre diversas opciones. Algunas de ellas, si bien exceden la demanda actual, representan oportunidades futuras de desarrollo y permitirían obtener ingresos adicionales mediante el alquiler del espa...Starting at €8.20
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La caja ecológica (B)
Martínez, J. L.; Guillén, F. J.; Martín Cavanna, J.Case M-1035MarketingPlan comercial de una organización sin ánimo de lucro.Starting at €5.74