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Exeter Group, Inc. (B) (Spanish Version)
Eccles, Robert G.; Narayandas, Das; Herman, KerryCase HBS-413S09Leadership and People ManagementEste caso presenta una descripción breve de las decisiones de la empresa garantiza si o no seguir adelante con cada uno de los cuatro proyectos que son la base de la caja (A).Starting at €5.74
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Exeter Group, Inc. (A)
Eccles, Robert G.; Narayandas, Das; Herman, KerryCase HBS-409001-ELeadership and People ManagementJonathan Kutchins and Mark Cullen, managing partners of IT consulting firm Exeter Group, Inc., are considering four potential client engagements. Three of them involve prominent universities, an area of market strength for the firm, and one involves a top-tier strategy consulting firm, a new market for Exeter. Each of the projects has both attractive and unattractive attributes, with various degrees of upside and downside risk. As a relatively ne...Starting at €8.20
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Exeter Group, Inc. (B)
Eccles, Robert G.; Narayandas, Das; Herman, KerryCase HBS-412035-ELeadership and People ManagementThis case presents a brief description of the decisions the company made regarding whether or not to pursue each of the four projects that are the basis of the (A) case.Starting at €5.74
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Ron Johnson: Retail at Target, Apple, and J.C. Penney
Narayandas, Das; Herman, Kerry; Mazzanti, LisaCase HBS-513103-EMarketingTo maximize their effectiveness, color cases should be printed in color. In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures from J.C. Penney's traditional retail approach, and enacted changes quickly and simultaneously, with little ma...Starting at €8.20
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Cycle for Survival (A)
Narayandas, Das; Herman, Kerry; Fisher, NoahCase HBS-514076-EMarketingKatie Kotkins, director of Memorial Sloan Kettering Cancer Center's (MSKCC) Cycle for Survival fundraising event, had to determine the best avenue for continuing the event's success and momentum after its founder, Jennifer (Jen) Goodman Linn (HBS '99) passed away from MFH sarcoma. Jen and her husband, David Linn (HBS '00), had founded Cycle for Survival in 2007 as a way for Jen to give back to the community of doctors that had treated her since h...Starting at €8.20
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Cycle for Survival (B)
Narayandas, Das; Herman, Kerry; Fisher, NoahCase HBS-514077-EMarketingUpdate on Cycle for Survival's 2012, 2013, and 2014 events. Kotkins and Cycle for Survival continued the event's strong growth, and underwent the first phase of a two-year rebranding effort.Starting at €5.74
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Loris
Zhang, Shunyuan; Narayandas, Das; Straaberg, Stacy; Lane, DavidCase HBS-524010-EStrategyIn December 2022, Loris's executive team considered their go-to-market strategy. Loris was an artificial intelligence (AI) software startup for the customer service industry with two products on the market: 1) Agent Assist which provided customer service agents (CSAs) with empathetic, on-brand responses to text-based live chat (live chat) conversations, and 2) Insights which provided customer experience (CX) leaders with CSA performance and custo...Starting at €8.20
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SaleSoft, Inc. (A) (Spanish Version)
Narayandas, DasCase HBS-503S32MarketingSaleSoft, una firma de puesta en marcha, los mercados de venta integrales Soluciones de Automatización (CSA) que automatizan las funciones de ventas, marketing y servicios de la empresa. A pesar de que el producto ha recibido respuestas muy favorables perspectivas de la complejidad del producto, y un ciclo de compra durante mucho tiempo han hecho que sea difícil para la empresa de interés se convierten en órdenes de venta. SaleSoft tiene ahora la...Starting at €8.20
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WESCO Distribution, Inc. (Spanish Version)
Narayandas, DasCase HBS-503S50MarketingEn 1996, WESCO, un distribuidor nacional de equipos y suministros eléctricos, trazó un crecimiento del 6 al 8 por ciento en las ventas, y de 12 a 16 por ciento de la rentabilidad en los próximos cinco años. La pieza central de esta estrategia de crecimiento es el programa de Contabilidad Nacional (AN) que WESCO ha desarrollado para servir a sus principales clientes industriales en respuesta a los recientes cambios que hicieron a sus procesos de n...Starting at €8.20
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CMR Enterprises (Spanish Version)
Narayandas, Das; Caravella, Mary NeunerCase HBS-509S02MarketingSam Marcus ha adquirido recientemente una pequeña empresa de ebanistería, y está en busca de un crecimiento espectacular. La empresa compite en los mercados de construcción comercial y residencial; poco después de la adquisición, la empresa obtiene un gran nuevo cliente residencial. El caso describe los cambios realizados en la empresa y cómo la relación con este cliente comienza a deteriorarse. Al final del caso, Marcus debe decidir si corregir ...Starting at €8.20