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Telefónica de Argentina (D)
Ballve, A.; Corrales, J.M.; Frías; P.Case IAE-IAE-C117-00050-SPTelefónica de Argentina resultó adjudicataria del servicio telefónico de la mitad sur de Argentina, en la privatización de la estatal ENTEL. En 1993, se enfrenta al desafío de revertir innumerables inconvenientes: falta de calidad en el servicio y en la atención al cliente, falencias en recursos humanos, tecnología antigua, una demanda insatisfecha debido a la limitada capacidad de la red, y altos índices de morosidad. A efectos de indicar y com...Starting at €5.74
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La Inquietud de Andrea
Hidalgo Pérez, AntonioCase IIST-FHI-57Tras más de 20 años desempeñando puestos de responsabilidad en Los Grobo, la empresa familiar que ayudó a crear junto con su hermano y su padre, Andrea Grobocopatel reflexiona sobre los intereses y motivos que le llevan a iniciar una nueva aventura profesional, así como sobre cuál ha sido su trayectoria profesional y personal, y lo que en cada momento de dicha trayectoria ha tenido más importancia en sus enfoques.Starting at €8.20
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Recuerdo S.A.
García Huidobro, E., Karahanian, D.Case ESE-DC-C-ES-11-113MarketingLa reunión de directorio de la empresa Recuerdo S.A. celebrada en octubre de 2010 en la ciudad de Buenos Aires, fue una congregación de caras de largas. Los números distaban bastante de las proyecciones realizadas a principio de año, la rotación estaba por las nubes y las malas prácticas asomaban con frecuencia por los pasillos de la empresa.Starting at €8.20
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El Agro Food Cluster en la región Central de Dinamarca (B)
Berrone, Pascual; Blázquez, María LuisaCase SM-1617Economics, Innovation and Change, StrategyEn el caso se describe una iniciativa en Jutlandia Central que consiste en un parque empresarial que aspira a convertirse en un (micro)clúster. Paul Cornillon, presidente del consejo del Danish Food Cluster, tiene que sacar adelante la iniciativa ahora que el clúster se ha lanzado oficialmente. Para la redacción del caso se han tomado como base datos ya publicados y entrevistas con miembros del Gobierno, el equipo gestor del Agro Food Park y otr...Starting at €5.74
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Air Traffic and Navigation Services SOC Limited: Talent Management
Albert Wöcke; Hayley PearsonCase IVEY-9B20M160-EStrategyIn October 2019, the interim chief executive officer of Air Traffic and Navigation Services SOC Limited (ATNS) in South Africa faced a dilemma regarding talent management. ATNS’s talent pipeline was unbalanced, and there was insufficient progression intoStarting at €8.20
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South African Chefs Association: Maintaining a Non-Profit Organization
Anastacia Mamabolo; Charlene LewCase IVEY-9B20M222-EStrategyIn February 2020, the president of South African Chefs Association was exploring ways to ensure a sustained revenue stream for the association, which relied primarily on membership fees for survival. As a non-profit organization, South African Chefs Association had a rich history of representing chefs, enabling them to compete on the international stage, supporting their training and education, and providing members with networking opportunities ...Starting at €8.20
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GE South Africa: Londvolota’s Contextual Leadership for Creating Shared Value
Caren Scheepers; Abdullah Verachia; Ingrid TruslerCase IVEY-9B21M007-EStrategyIn January 2019, one of the founding members and current board members of Londvolota, a South African trust formed by General Electric South Africa (GESA) in 2015, faced a challenge. Londvolota needed to improve the establishment and growth of entrepreneurial South African businesses as part of GESA’s development of local suppliers, which aimed to enable the best of these businesses to supply the global GE network. The initiative represented a ma...Starting at €8.20
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Sasol Fuel Retail Franchise: Contextualizing Entrepreneurship’s Role in Women Empowerment
Caren Scheepers; Motshedisi MathibeCase IVEY-9B21M070-EStrategyIn 2018, the owner of a Sasol Limited (Sasol) fuel retail franchise in Pretoria, South Africa, was facing the challenge of how to continue growing her business by retaining her existing customers and offering the products and services they expected. A woman entrepreneur in a male-dominated industry, the franchisee had worked her way up the corporate ladder in the financial services industry and, after being retrenched from her position at a bank,...Starting at €8.20
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Inverroche Gin: Taking African Sophistication Global
Albert Wöcke; Danie PetzerCase IVEY-9B19M009-EEntrepreneurship, StrategyThe owner of Inverroche Distillery established a viable business incorporating fynbos, the unique flora growing around the remote community of Still Bay, South Africa, into her premium gins. She grew Inverroche Distillery into the dominant brand in the artisanal gin segment of the South African gin market and beyond. In 2018, she was facing key decisions about taking her business forward. Should she grow Inverroche Distillery by actively focusing...Starting at €8.20
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Fancam: A New Channel Management Strategy
Michael Goldman; Maximillian DuranCase IVEY-9B19A037-EEntrepreneurship, Marketing, StrategyIn its first four years, Fancam Pty Ltd. (Fancam), a high-definition, 360-degree crowd-imaging business based in Cape Town, South Africa, had enjoyed considerable growth that was driven in part by its network of resellers around the world. However, the stStarting at €8.20