IESE (España)
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Santander-Serfín: Revitalizing the Payment Systems Business
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-EMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Santander-Serfín: revitalizando el negocio de medios de pago
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190MarketingEn junio de 2001, Ramón Tellaeche, director general de mercadotecnia y productos del Banco Santander Serfín en México, se planteaba la estrategia comercial que la división de medios de pago debía seguir en los próximos meses para lograr unos ambiciosos objetivos comerciales. Marcial Portela, director general de la división América del Grupo Santander había marcado el objetivo de duplicar la cuota de mercado de tarjetas de crédito en el plazo de u...Starting at €8.20
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La ley Sinde-Wert (B): El tortuoso camino hacia la legislación antidescargas
Suárez Ruz, Esperanza; Navarro, Joan; Pin Arboledas, José RamónCase DPO-268Corporate Governance, Decision Analysis, Leadership and People ManagementEste caso B se inicia con la decisión tomada por la Coalición durante el verano de 2009: la industria española apuesta por un modelo propio que implica el cierre de las páginas web de enlaces que se lucren con obras sin la autorización de sus autores; es decir, se decide perseguir al "supermercado de la piratería", no al usuario¿ Si esas medidas no dieran resultados, la industria volvería a exigir otras nuevas contra los usuarios. Este caso abarc...Starting at €5.74
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The Sinde-Wert Law (A): The Creation of the "Coalition" Lobby Against Digital Piracy
Suárez Ruz, Esperanza; Navarro, Joan; Pin Arboledas, José RamónCase DPO-267-ECorporate Governance, Leadership and People ManagementThe case explains the long process leading to the passing of the Sinde Law - two and a half years in total: one and a half for approval, and another year for the development of the regulations. The case is divided into two parts: A and B. Part A explains the events leading up to the law's passing. A chronological account of developments from 2005 - when Carmen Calvo, the then Socialist minister of Culture, created the Interministerial Commission ...Starting at €8.20
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The Sinde-Wert Law (B): The Torturous Path Toward Anti-Download Legislation
Suárez Ruz, Esperanza; Navarro, Joan; Pin Arboledas, José RamónCase DPO-268-ECorporate Governance, Decision Analysis, Leadership and People ManagementCase B begins with the decision that the Coalition made in the summer of 2009: that the Spanish industry would pursue its own model, involving shutting down websites that profited from linking to copyrighted works without the authors' permission; that is, they decided to target the "piracy supermarket" and not the user. If those measures were to prove unsuccessful, the industry would again demand that measures also be implemented against users. C...Starting at €5.74
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La ley Sinde-Wert (A): La formación del lobby "la Coalición" contra la piratería digital
Suárez Ruz, Esperanza; Navarro, Joan; Pin Arboledas, José RamónCase DPO-267Corporate Governance, Leadership and People ManagementEl caso explica el largo proceso hasta que se aprobó la ley Sinde (dos años y medio: año y medio hasta la aprobación de la ley, y otro año para el desarrollo del reglamento). Se divide en dos partes: A y B. La parte A relata los antecedentes de dicha ley. Cronológicamente, cuenta lo acontecido desde 2005, cuando la ministra de Cultura del Gobierno socialista, Carmen Calvo, crea la Comisión Interministerial de Trabajo para la lucha contra la pirat...Starting at €8.20