Ivey Business School (Canada)
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Lakeside Automotive Ltd.: Digital Employee Recognition Amid Organizational Change
Kun Huo; Ann PengCase IVEY-9B19C020-ELeadership and People ManagementIn 2018, a dealership facilitator needed to decide whether to continue implementing the Thumbs Up application (app) at Lakeside Automotive Ltd., a family-owned car dealership in the Greater Toronto Area. The Thumbs Up app was a digital tool that enabled eStarting at €8.20
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Norwood WaterWorks, EMCO Corporation: Changing the Culture
Ann Peng; Ken MarkCase IVEY-9B16C030-EEntrepreneurship, Leadership and People ManagementIn September 2006, the general manager at Norwood Waterworks (Norwood) was faced with a difficult situation. Since his original employer, EMCO Corporation (Emco), acquired Norwood, he had been tasked with trying to turn around the new acquisition. Like Emco, Norwood was a distributor of building products and equipment in the waterworks industry. The company had three locations, all in Alberta. However, the general manager soon discovered that Nor...Starting at €8.20
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Shop Thursdays: Post COVID-19 Strategy
Ian Dunn; Holli GreenwaldCase IVEY-9B21B008-EAccounting and ControlIn mid-2020, the co-founder of online and brick-and-mortar womenswear boutique Shop Thursdays in Toronto, was considering how to best position her business for growth when the COVID-19 global pandemic was resolved. The boutique, which had two brick-and-mortar locations in addition to its online presence, provided its customers with the latest and trendiest styles. When the COVID-19 pandemic forced all non-essential business to close their doors, ...Starting at €8.20
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Hi-Line Auto Parts: Taking the Right Exit
Ian Dunn; Holli GreenwaldCase IVEY-W25133-EStrategyIt was April 2020 and the president of Hi-line Auto Parts (Hi-line), in Toronto, Ontario, was considering the company’s future. Hi-line was an automotive parts and accessories distributor with customers across Canada. The automotive aftermarket industry wStarting at €8.20