Ivey Business School (Canada)
-
Lakeside Automotive Ltd.: Digital Employee Recognition Amid Organizational Change
Kun Huo; Ann PengCase IVEY-9B19C020-ELeadership and People ManagementIn 2018, a dealership facilitator needed to decide whether to continue implementing the Thumbs Up application (app) at Lakeside Automotive Ltd., a family-owned car dealership in the Greater Toronto Area. The Thumbs Up app was a digital tool that enabled eStarting at €8.20
-
upLIFT: The Use of Gender Pronouns in Email Signatures
Mike Annett; Richard MakCase IVEY-9B20C023-ELeadership and People Management, StrategyThe director of diversity and inclusion at a community agency is trying to decide whether to update her business email signature to express her gender identity by providing preferred pronouns. The director must decide whether the benefits of adding the information exceed the potential costs. Subsequently, in a second and third situation—each situation presented as a separate addition to the main case—the director must decide the extent to which s...Starting at €8.20
-
Norwood WaterWorks, EMCO Corporation: Changing the Culture
Ann Peng; Ken MarkCase IVEY-9B16C030-EEntrepreneurship, Leadership and People ManagementIn September 2006, the general manager at Norwood Waterworks (Norwood) was faced with a difficult situation. Since his original employer, EMCO Corporation (Emco), acquired Norwood, he had been tasked with trying to turn around the new acquisition. Like Emco, Norwood was a distributor of building products and equipment in the waterworks industry. The company had three locations, all in Alberta. However, the general manager soon discovered that Nor...Starting at €8.20
-
MacEwan Residence Services - A Risky Accommodation
Mike Annett; Dana DzivinskiCase IVEY-9B16C045-ELeadership and People ManagementIn November 2014, the Residence Services department at MacEwan University in Alberta, Canada, needed to replace a residence assistant who was exiting midway through the academic year. The new hire would have one semester of work for the current academic year and, with good performance, was expected to return for two semesters of work in the following academic year. One of the qualified applicants had a distinguishable disability: she used a wheel...Starting at €8.20