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Santé Au Naturel: Healthy to the Core
Robert Mackalski; Marc DucusinCase IVEY-9B17A069-EEntrepreneurship, MarketingSanté Au Naturel was a natural health boutique in Montreal’s downtown core. The company was off to a strong start in a growing market, but as its best-selling products became more mainstream, large retailers were entering the market, stealing customers, and driving down margins. In early 2017, Santé Au Naturel's owner reflected on further differentiation of her offering and targeted marketing; she wanted to improve her marketing mix to grow sales...Starting at €8.20
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Career Coaching: General Manager Role
Jane M. Howell; Ken MarkCase IVEY-9B11C005-ELeadership and People ManagementThis role-play case follows the Performance Coaching case involving Darcy Gallagher. You are the new general manager of the Elmwood Group and four weeks ago you conducted a performance review with your direct report, Darcy Gallagher, who is a sales manager, and outlined three leadership gaps that Gallagher needed to address. The purpose of this new meeting is to discuss Gallagher’s career aspirations at Elmwood Group. In advance of your meeting, ...Starting at €8.20
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Club Sportif MAA: Staying Ahead of the Game
Robert Mackalski; Delaney Brown; Marc DucusinCase IVEY-9B17A046-EMarketingClub Sportif MAA (the MAA) was an iconic fitness club and athletic institution in Montreal and the oldest fitness facility in Canada. In early 2017, the club’s president and general manager faced a changing market and pressure to ensure that the club evolved and remained competitive. Consumer and fitness trends had increasingly fragmented the market in this area, and the MAA membership declined since 2016. The MAA, which traditionally served a fa...Starting at €8.20
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Merchant Bank: Dundee Community (RP-3): Role Play for Bob Kruger, Branch Manager (Spanish version)
Jane M. Howell; Steven CoxCase IVEY-9A95CS11Leadership and People ManagementEl gerente de sucursal se encuentra preparando la reunión de despidos por redundancia de puestos. La persona que está por ser despedida es la sugerente de sucursal con 24 años de servicio. El gerente también atenderá la reunión como apoyo moral y consejero, de ser necesario. (Este es el cuarto en una serie de cuatro casos que llevan nombres similares, casos 9A95CS08 al 9A95CS11).Starting at €8.20
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Merchant Bank: Palliser Community (RP-2): Role Play for Chris Langford, Community Manager (Spanish version)
Jane M. Howell; Steven CoxCase IVEY-9A95CS14Leadership and People ManagementEl gerente del banco debe despedir al gerente de sucursal. Posee una copia de la carta de despido y ya ha recibido un llamado telefónico del director de recursos humanos informándole que prosiga con el despido. (Este es el tercero de una serie de cuatro casos que llevan nombres similares, casos 9A95CS12 al 9A95CS15).Starting at €8.20
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Performance Coaching: Darcy Gallagher Role
Jane M. Howell; Ken MarkCase IVEY-9B11C007-ELeadership and People ManagementThis case supplements the Performance Coaching: General Manager Role case by providing briefing material for the individual who is assigned to play the Darcy Gallagher role. In preparation for the meeting between sales manager Darcy Gallagher and his general manager regarding his annual performance review, Darcy has done a self-assessment of his performance. In addition, this supplement describes Darcy’s beliefs about leadership, sensitivity to c...Starting at €8.20
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Career Coaching: Darcy Gallagher Role
Jane M. Howell; Ken MarkCase IVEY-9B11C008-ELeadership and People ManagementThis case supplements the Career Coaching: General Manager Role case by providing briefing material for the individual who is assigned to play the Darcy Gallagher role. In preparation for his meeting with his general manager about his future career path, Darcy has crafted his career development plan over the next five years.Starting at €8.20
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Merchant Bank: Dundee Community (Spanish version)
Jane M. Howell; Steven CoxCase IVEY-9A95CS08Leadership and People ManagementEl gerente debe discutir con el gerente de sucursal el inminente proceso de despido en el que se incluye el despido de la sugerente de sucursal. (Este es el primero de una serie de cuatro casos que llevan nombres similares, casos 9A95CS08 al 9A95CS11).Starting at €8.20
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Fody Foods: Eating Life to the Fullest
Robert Mackalski; Marc Ducusin; Marika Lapointe; Emma ClaytonCase IVEY-9B19A002-EEntrepreneurship, MarketingFODY Foods Inc. (Fody) was a Canadian-based entrepreneurial manufacturer and marketer of a line of food products designed for people suffering from irritable bowel syndrome (IBS), a condition that affected an estimated one billion people worldwide. With public awareness of the socially sensitive condition growing, Fody’s founder needed to figure out how to market the company’s line of products while creating a new category in the process.Starting at €8.20
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Birks: The Sparkle of a Cherished Brand
Robert Mackalski; Alfred Jaeger; Marc Ducusin; Phoebe BalshinCase IVEY-9B18A014-EMarketing, StrategyBy 2016, Birks Group Inc. (Birks) had largely recovered from the 2008 financial crisis and was posting profits again. Birks was a high-end designer and manufacturer of Birks-branded jewellery and a mono-brand and multi-brand retailer of luxury jewellery and watches. It operated 29 retail outlets across Canada under its Maison Birks and Brinkhaus banners and 17 stores in two U.S. states (Florida and Georgia) under the Mayors banner. After restruct...Starting at €8.20