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Polysar Ltd. (Spanish version)
Simons, Robert L.Case HBS-113S08Accounting and ControlCanada's largest chemical company produces and markets butyl rubber in two divisions, each treated as a profit center. The new plant in the North American Division operates below capacity resulting in a significant volume variance and an operating loss. The European Division is at capacity and is profitable. The actions of the European Division affect the capacity utilization of the North American Division. Includes divisional financial statement...Starting at €8.20
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Asea Brown Boveri (Abreviado)
Simons, Robert L.Case HBS-116S06Accounting and ControlLa fusión de Asea AB y BBC Brown Boveri requiere una reestructuración de las operaciones y un cambio en las culturas organizacionales. El éxito competitivo también requirió los beneficios de escala sin dejar de ser "local" por razones políticas y el cliente de respuesta. El caso describe estas presiones competitivas, lo que resultó en la decisión de adoptar una organización matriz. Para ser utilizado con Asea Brown Boveri: El Sistema ábaco....Starting at €8.20
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Oliver’s Diner
P. Fraser Johnson; Larry MenorCase IVEY-9B16D008-EEntrepreneurship, Service and Operations ManagementThe owner of Oliver’s Diner in Grand Bend, Ontario, was confident that his new venture would be a success. His diner had become an instant hit with local cottagers and tourists, often leading to long waiting lines at peak periods. However, the popularity of the restaurant had led to some “growing pains,” and the owner wanted to improve his operation. In particular, he was concerned the high volume of customers had placed a strain on his staff, pa...Starting at €8.20
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American Express Canada
Larry Menor; Ramasastry ChandrasekharCase IVEY-9B12D022-EService and Operations ManagementThis case examines how a premium credit card company, American Express Canada (Amex Canada), is attempting to differentiate itself from its competition and to realize value for—and from—its cardholder members through a focus on providing apt quality services and servicing. In April 2011, the president and chief executive officer of Amex Canada is considering his options in sustaining the company's stance in the ultra-rich end of the premium payme...Starting at €8.20
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ABB: Responsabilidad por partida doble (B)
Simons, Robert L.Case HBS-116S08Accounting and ControlDescribe los conflictos de asignación interna de una compañía global complejo estructurado como una organización matricial. ABB Suiza ha asegurado y construirá un importante proyecto de la central; Sin embargo, las políticas de asignación de mercados internos dictan que este trabajo será manejado por ABB Suecia. se describen cuestiones de precios de transferencia. El presidente de ABB Suiza debe decidir si desea o no escalar el conflicto hasta su...Starting at €5.74
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Onnie Jewellers
P. Fraser Johnson; Larry MenorCase IVEY-9B17D010-EService and Operations ManagementIn 2017, the owner of Onnie Jewellers in Leamington, Ontario, and her daughter were preparing for their annual summer promotion event. Held in mid-August, the invitation-only summer promotion event at the store had become hugely successful and very popular with Onnie’ Jewellers' clientele. The owner and her daughter were reviewing data from the previous year’s event and discussing potential changes that would improve the customer's shopping exper...Starting at €8.20