IESE (España)
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Rabobank Corporate Netherlands: Turning the Smartphone into an Engine of Bottom-Line Growth
Stremersch, Stefan; Camacho, NunoCase M-1286-EMarketingSet in late 2011, this case study enables the discussion of a bank's possibilities to develop new business amid drastic technological and macroeconomic changes promising to revolutionize the whole payment value chain. In particular, several emerging technologies - such as near-field communication (NFC) - promised to turn mobile payments into a trillion-dollar industry in a period of less than five years. The case invites students to step into the...Starting at €8.20
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Alcatel-Lucent: Marketing the Cell Phone as a Mobile Wallet
Camacho, Nuno; Verniers, Isabel; García Pont, Carlos; Stremersch, StefanCase M-1279-EInformation Technologies, Innovation and Change, MarketingAlcatel-Lucent (ALU) was gearing up for the launch of a new business: mobile payment services. Mobile payment involves cash transactions between consumers and merchants or between consumers using their mobile phones. The emergence of a new technology in which ALU had strong expertise - near-filed communication (NFC) - represented a huge opportunity, as analysts expected the market for mobile payments to explode in the coming years. But to avoid p...Starting at €8.20
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BabySupplies: el conflicto entre una empresaria y sus inversores (C)
Ener, HakanCase E-183Business Ethics and Corporate Social Responsibility, EntrepreneurshipEl periodo de calma que se produce tras el nombramiento del nuevo CEO llega a su fin cuando FineWorks Venture Capital se entera de que Liz, la fundadora de Baby Supplies, ha creado por su cuenta una empresa del mismo sector. ¿Cómo debe reaccionar FineWorks ante esta noticia?Starting at €5.74
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BabySupplies: Entrepreneur-Investor Conflict (C)
Ener, HakanCase E-183-EBusiness Ethics and Corporate Social Responsibility, EntrepreneurshipThe peaceful period following the appointment of a new CEO is about to come to an end as FineWorks Venture Capital learns about Liz, the founder of BabySupplies, setting up an independent company operating in the same industry. What should FineWorks do in response?Starting at €5.74
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BabySupplies: Entrepreneur-Investor Conflict (A)
Ener, HakanCase E-179-EBusiness Ethics and Corporate Social Responsibility, Corporate Governance, EntrepreneurshipMore than two years ago, Liz, the founder of BabySupplies, received an investment from FineWorks Venture Capital. Now, with BabySupplies' revenues below forecast and the business yet to achieve breakeven, she is facing a difficult request. The FineWorks Venture Capital fund, in light of BabySupplies' lagging revenues, wants to exercise their contractual right to obtain more shares in BabySupplies at no cost. This right is based on the shareholder...Starting at €8.20
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Caesar IT Services: Comercializar múltiples propuestas de valor en una sola empresa
Stremersch, Stefan; Bellezza, SilviaCase M-1227Marketing, Service and Operations ManagementCaesar Group, una empresa de servicios informáticos profesionales, competía en el mercado holandés de tecnología de la información desde 1993. La propuesta de valor inicial de la empresa consistía en ofrecer a sus clientes una capacidad humana cualificada (puesta a disposición de capital humano, o body-shopping) a un precio económico por hora o día. La reacción de la compañía a la creciente evolución del servicio de body-shopping fue formular pro...Starting at €8.20
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BabySupplies: el conflicto entre empresarios e inversores (B)
Ener, HakanCase E-180Business Ethics and Corporate Social Responsibility, Corporate Governance, EntrepreneurshipYa han pasado varios meses desde los acontecimientos descritos en la parte A del caso titulado "BabySupplies: el conflicto entre empresarios e inversores" y han surgido nuevos problemas que ponen en riesgo la viabilidad de la empresa. La compañía ha estado acumulando deudas con los proveedores, por lo que algunos de ellos han dejado de abastecer a BabySupplies. Liz ocultó este hecho a los miembros del Consejo de Administración durante varios mese...Starting at €5.74
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BabySupplies: el conflicto entre empresarios e inversores (A)
Ener, HakanCase E-179Business Ethics and Corporate Social Responsibility, Corporate Governance, EntrepreneurshipHace más de dos años, Liz, la fundadora de BabySupplies, obtuvo una inversión de FineWorks Venture Capital. Sin embargo, ahora, los ingresos de BabySupplies se encontraban por debajo de las previsiones y la empresa no había conseguido alcanzar el umbral de rentabilidad, y su fundadora debía dar respuesta a una petición complicada. El fondo de capital riesgo FineWorks Venture Capital, a la vista de los escasos ingresos que generaba BabySupplies, d...Starting at €8.20
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BabySupplies: Entrepreneur-Investor Conflict (B)
Ener, HakanCase E-180-EBusiness Ethics and Corporate Social Responsibility, Corporate Governance, EntrepreneurshipSeveral months have passed since the conclusion of part A of the case "BabySupplies Entrepreneur-Investor Conflict," and additional serious problems have emerged that threaten the company's viability. The company has been accumulating overdue debt to suppliers, some of whom have cut off their supply. Liz hid this fact from the Board for a few months. There is now an added problem of trust. Without a new investment, the company is likely to go ba...Starting at €5.74
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Caesar IT Services: Marketing Multiple Value Propositions in One Firm
Stremersch, Stefan; Bellezza, SilviaCase M-1227-EMarketing, Service and Operations ManagementCaesar, a professional IT services firm, has competed in the Dutch IT market since 1993. Its initial value proposition was providing its customers with qualified human capacity at a low hourly or daily rate (often referred to as "body-shopping"). To escape the increasing commoditization of this type of service, the company formulated a new value proposition in 2003, so called TimeValue projects, consisting of the delivery of complete IT projects,...Starting at €8.20