IESE (España)
-
Aena: la crisis de los controladores
Villanueva, Julian; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase M-1271Knowledge and CommunicationEl puente de la Constitución en España es el último gran puente antes de las vacaciones de Navidad. En el año 2010 coincidió con las fechas comprendidas entre el 3 y el 8 de diciembre y siempre será recordado en España por "la crisis de los controladores". Se trataba de un fin de semana con gran afluencia de tráfico aéreo. Todos los españoles estuvieron pendientes de los medios de comunicación: televisión, radio, diarios digitales y redes sociale...Starting at €8.20
-
Aena: The Air Traffic Controller Crisis
Villanueva, Julian; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase M-1271-EKnowledge and CommunicationThe long weekend of the Constitution is the last of several long weekends throughout the year in Spain before the Christmas holidays. In 2010, it fell between December 3 and 8, and it will always be remembered in Spain for the "air traffic controller crisis." It was a weekend when heavy air traffic was expected. All Spaniards turned to the media - TV, radio, online newspapers and social networks - to keep abreast of minute-by-minute developments ...Starting at €8.20
-
Napster-Bertelsmann (A)
Evans W.; Used, Enrique; Ariño, AfricaCase DG-1353StrategyEn octubre de 2000, Bertelsmann y Napster llegaron a un acuerdo por el cual Bertelsmann prestaba a Napster 50 millones de dólares con opción de adquirir una participación mayoritaria en la empresa. Napster utilizaría este dinero para desarrollar una tecnología destinada a hacer que los usuarios pagaran la música que descargasen de la red. Ambas partes acordaron crear un modelo empresarial basado en el pago de una licencia de suscripción. Además, ...Starting at €8.20
-
Napster-Bertelsmann (B)
Evans W.; Used, Enrique; Ariño, AfricaCase DG-1354StrategyEn octubre de 2000, Bertelsmann y Napster acordaron que la primera prestaría a Napster 50 millones de dólares, con una opción a hacerse con una participación mayoritaria de su capital social, para desarrollar una tecnología que hiciera que los usuarios pagaran por la música que se descargaban de la red. Crearían un modelo de negocio basado en tarifas de abono. Además, Bertelsmann aceptó retirarse del pleito que las principales compañías discográf...Starting at €5.74
-
Napster-Bertelsmann (A)
Evans W.; Used, Enrique; Ariño, AfricaCase DG-1353-EStrategyIn October 2000, Bertelsmann and Napster agreed that Bertelsmann would lend Napster $50 million, with an option to take a majority equity stake for Napster to develop technology designed to get users to pay for music downloaded from the Net. They would create a subscription fee business model. Additionally Bertelsmann agreed to withdraw from the lawsuit that the major record companies had against Napster and would attempt to convince the other co...Starting at €8.20
-
Gas Natural Fenosa (B): una petición inusual
Pin Arboledas, José Ramón; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase DPO-323Knowledge and Communication, Leadership and People ManagementSe trata de la continuación del caso A. Gas Natural era muy tradicional en su estructura organizativa y la comunicación interna, como en muchas otras empresas, estaba ubicada en la dirección de Recursos Humanos. Sin embargo, el director de Comunicación solicita que pase a formar parte del Departamento de Comunicación.Starting at €5.74
-
Gas Natural Fenosa (B): An Unusual Request
Pin Arboledas, José Ramón; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase DPO-323-EKnowledge and Communication, Leadership and People ManagementThis is the continuation of Case A. Gas Natural had a very traditional organizational structure and its internal communication was under the management of Human Resources, as is the case in many companies. However, the managing director of Communications makes a request that it be transferred to the Communications Department.Starting at €5.74
-
Gas Natural Fenosa (D): The Importance of Listening
Pin Arboledas, José Ramón; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase DPO-325-EKnowledge and Communication, Leadership and People ManagementThis case deals with the proposal for creating systems to measure employees' perceptions concerning the development of the integration process. The proposal was developed during this process following the merger that took place in September 2009, when the internal communication strategy had just taken a big step forward. There is one question remaining: What conclusions can be drawn from the results provided by these systems?Starting at €5.74
-
Communicating "la Caixa" Welfare Projects: Changing to preserve what is essential: the soul does not change
Calleja, Luis Manuel; Bel Mallén, IgnacioCase SM-1581-EKnowledge and CommunicationThis case study examines the role of communication in a century-old institution like the "la Caixa" Group in the 21st century. It considers the 2011 - 2014 Strategic Plan that is summarized under the slogan "Making the difference" and is based on the core values of leadership, trust and social commitment. This plan has changed the direction of the institution, placing more importance than ever on the strategic value of communication.Starting at €8.20
-
Gas Natural Fenosa (C): The CEO's Decision: The communications plan and the internal communication team
Pin Arboledas, José Ramón; Bel Mallén, Ignacio; Paniagua Granados, Francisco JavierCase DPO-324-EKnowledge and Communication, Leadership and People ManagementThis is the continuation of Case B. After the executive directors have given the go-ahead, the Internal Communication Area is transferred from Human Resources to the Communications Department. The managing director of Communications, Jordi García Tabernero, wonders how this area might be used to help employees better identify with the merger.Starting at €5.74