IESE (España)
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Experimentos para llegar a los pobres sin romper la red de seguridad: el seguro médico público en Massachusetts
Savedoff W.; Murphy C.; García Prat, Antoni; Rosenmöller, MagdaCase P-1005Service and Operations ManagementLa llegada de una nueva Directora a la agencia de programas de asistencia sanitaria del Estado provoca un replanteamiento de los mecanismos de cobertura, costes y calidad del servicio. Tras revisar pasadas iniciativas, la nueva Directora decide emprender una serie de reformas a fin de alcanzar los objetivos señalados de forma significativa. Los cambios implican nuevos sistemas de relación entre el estado, las compañías aseguradoras y los proveedo...Starting at €8.20
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Tamklaan Medical Center
de Santiago, Rafael; Geren, BradleyCase AD-321-EService and Operations ManagementThis case deals with allocation of shifts corresponding to Emergency Department doctors in a hopital. The challenge lies in the fact that the assignment has to take into account legal constriants, as well as hospital policy constraints. The case shows how to automate such a process, reducing the manager's work load from 30 hours to less than 2.Starting at €8.20
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Experiments in reaching the poor without tearing the safety net: public health insurance in Massachusetts
Savedoff W.; Murphy C.; García Prat, Antoni; Rosenmöller, MagdaCase P-1005-EService and Operations ManagementThe arrival of a new director at the state's health program agency leads to a reconsideration of the coverage mechanisms, costs and service quality. After reviewing previous activities, the new director decides to undertake a series of reforms in order to attain the goals that have been set. The changes require a new framework of relationships between the state, the insurance companies and the health providers, creating new opportunities and risk...Starting at €8.20