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Zappos.com:Developing a Supply Chain to Deliver now!
Hoyt, David; Marks, MichaelCase SGSB-GS65-EService and Operations ManagementZappos was founded in 1999, during the Internet boom, to sell shoes online. The company’s founding premise was to provide the ultimate in selection to its customers—all brands, styles, sizes, and colors. Zappos organized all aspects of its business (including recruiting, culture, call center, inventory, website, and supply chain) to provide the best possible service—it wanted to “wow” everyone who interacted with the company, from customers to e...Starting at €8.20
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Note on IPO Share Allocation
Leslie, Mark; Marks, Michael; Magat Raffaelli, ClaireCase SGSB-E377-EEntrepreneurshipAn initial public offering (IPO) is the first sale of stock or shares by a company to the public. IPOs are often issued by smaller, younger companies seeking capital to expand, although they can also be done by large privately owned companies looking to become publicly traded. When a company lists its shares on a public exchange it will almost always issue additional new shares at the same time. The money paid by investors for the newly issued...Starting at €8.20
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Broadway through Covid-19: Can the Show Go On
Kyle Maclean; Jessica RossCase IVEY-9B20E018-EDecision AnalysisIn April 2020, amid the global pandemic resulting from the spread of Covid-19, the president of the Broadway League, which represented theatre owners, producers, presenters, and general managers for Broadway and across North America, faced a challenge. OnStarting at €8.20
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Asian Grill: Finding the Optimal Table Mix
Kyle Maclean; Srinivas KrishnamoorthyCase IVEY-9B17E001-ECorporate GovernanceIn early December 2016, the owner of the Asian Grill restaurant in Henderson, Nevada, noticed that the restaurant had busy nights where customers left due to long wait times, yet there were empty seats due to small groups occupying large tables. She had a proposed new table layout before her and had to evaluate whether this would allow the restaurant to seat more customers on her busiest nights (Thursday to Saturday), or whether a different table...Starting at €8.20
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Note on IPO Share Allocation (Spanish version)
Leslie, Mark; Marks, Michael; Magat Raffaelli, ClaireCase SGSB-E377 Spanish VersionEntrepreneurshipAn initial public offering (IPO) is the first sale of stock or shares by a company to the public. IPOs are often issued by smaller, younger companies seeking capital to expand, although they can also be done by large privately owned companies looking to become publicly traded. When a company lists its shares on a public exchange it will almost always issue additional new shares at the same time. The money paid by investors for the newly issued...Starting at €8.20
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American Idiot: The Value of Billie Joe Armstrong
Kyle MacleanCase IVEY-9B17E013-ECorporate GovernanceIn October 2010, Ira Pittelman, lead producer of the Broadway musical American Idiot, had to evaluate one week's grosses from when star musician, Billie Joe Armstrong, was put into the show in New York City. The rock star had been enthusiastic about filling in for an actor in the musical based on an album by his band, Green Day. Audiences had also been enthusiastic, and revenues for the play were up. The producer had to determine whether Armstron...Starting at €8.20
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Zappos.com: el desarrollo de una cadena de suministro para deslumbrar al cliente
Hoyt, David; Marks, MichaelCase SGSB-GS65ESService and Operations ManagementA finales de 2008, menos de 10 años después de su fundación, Zappos anticipaba alcanzar ventas brutas anuales pormil millones de dólares. Cuando su fundador propuso por primera vez la idea de vender zapatos en línea, el concepto fue recibido con intenso escepticismo. A pesar de los retos, la empresa había logrado un éxito espectacular.Era el minorista de zapatos en línea más grande del mundo, era rentable, crecía rápidamente y tenía una reputació...Starting at €8.20
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The Best Hitter in Baseball
Kyle MacleanCase IVEY-9B18E015-EDecision AnalysisIn 2017, a sports journalist based in Houston, Texas was confused about his editor’s latest idea. His editor had emailed him the night before proposing an article on the best (and worst) Major League Baseball hitters of all time. The first step was to provide a list of the players that would be profiled. This meant finding the 10 best (and worst) batters. However, after ranking the players, could he quantify the probability that he ranked them in...Starting at €8.20
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The Cascade on Broadway
Srinivas Krishnamoorthy; Kyle MacleanCase IVEY-9B13E031-ECorporate GovernanceIn 2009, the owner of a Broadway theatre has to figure out whether to switch to a new show or continue with the current one, which is not generating the revenue expected. He already has a new show booked to begin in five weeks; each new show requires a week of set-up time during which its producers pay rent to the theatre but there are no ticket sales. Is it worth closing the current show and replacing it with an unknown show for a very limited r...Starting at €8.20