IESE (España)
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Santander-Serfín: Revitalizing the Payment Systems Business
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-EMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Roqueta origen (B): sucesión con raíces
Rosés, Maria; Chiner, Alfonso; Tàpies, JosepCase SM-1629StrategyDado que el problema fundamental en las empresas familiares es la sucesión, el presente caso expone un proceso de sucesión resuelto con éxito gracias a la elaboración de un protocolo familiar efectivo. A lo largo del caso, se explica cómo se han ido preparando los distintos protagonistas del proceso de sucesión, atendiendo especialmente a: - El predecesor: cómo se sensibiliza y cómo tiene la voluntad de iniciar el proceso y prepararse para la épo...Starting at €5.74
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Roqueta Origen (B): Succession With Roots
Rosés, Maria; Chiner, Alfonso; Tàpies, JosepCase SM-1629-EStrategyStarting at €5.74
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Roqueta origen (A): sucesión con raíces
Rosés, Maria; Chiner, Alfonso; Tàpies, JosepCase SM-1628StrategyDado que el problema fundamental en las empresas familiares es la sucesión, el presente caso expone un proceso de sucesión resuelto con éxito gracias a la elaboración de un protocolo familiar efectivo. A lo largo del caso, se explica cómo se han ido preparando los distintos protagonistas del proceso de sucesión, atendiendo especialmente a: - El predecesor: cómo se sensibiliza y cómo tiene la voluntad de iniciar el proceso y prepararse para la épo...Starting at €8.20
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Santander-Serfín: revitalizando el negocio de medios de pago
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190MarketingEn junio de 2001, Ramón Tellaeche, director general de mercadotecnia y productos del Banco Santander Serfín en México, se planteaba la estrategia comercial que la división de medios de pago debía seguir en los próximos meses para lograr unos ambiciosos objetivos comerciales. Marcial Portela, director general de la división América del Grupo Santander había marcado el objetivo de duplicar la cuota de mercado de tarjetas de crédito en el plazo de u...Starting at €8.20
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Starlab: Transforming science into business (A)
Prats, Julia; Rosés, MariaCase E-242-EEntrepreneurshipSummary: It was early morning in the glazed loft of the modernist building in Barcelona, Spain, head office of Starlab. Ana Maiques, who was responsible for Starlab's business development, sat in her office and wondered about the future of the company. Starlab worked on space technology and neuroscience and employed a team of 30 scientists and engineers representing nine different nationalities. The company, founded on July 4, 2000, had enjoyed ...Starting at €8.20
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Roqueta Origen (A): Succession With Roots
Rosés, Maria; Chiner, Alfonso; Tàpies, JosepCase SM-1628-EStrategyThe essential issue in family businesses is succession. This case outlines a succession process that was managed successfully through the development of a Family Protocol. Throughout the case, we examine how the different players involved in the process prepare for the succession: " The predecessor: How does he hone his sensitivities and how does he decide to begin the succession process and prepare for retirement? " The successor: How does he pr...Starting at €8.20