IESE (España)
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Rabobank Corporate Netherlands: Turning the Smartphone into an Engine of Bottom-Line Growth
Stremersch, Stefan; Camacho, NunoCase M-1286-EMarketingSet in late 2011, this case study enables the discussion of a bank's possibilities to develop new business amid drastic technological and macroeconomic changes promising to revolutionize the whole payment value chain. In particular, several emerging technologies - such as near-field communication (NFC) - promised to turn mobile payments into a trillion-dollar industry in a period of less than five years. The case invites students to step into the...Starting at €8.20
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Equilibrando las necesidades de la familia y la compañía en Merck KGaA
Neumann, Frederic A.; Tàpies, JosepCase DG-1505Corporate Governance, StrategyEl caso se propone describir los momentos vitales de Merck en sus más de 300 años de historia, con un especial análisis de los sucesos posteriores a la segunda guerra mundial (internacionalización, crecimiento a través de adquisiciones, política de licencias exclusivas para patentes, concentración en I+D). Sin embargo, el caso se centra especialmente en las estructuras, los procedimientos y sistemas de gobierno familiares y corporativos de la com...Starting at €8.20
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Alcatel-Lucent: Marketing the Cell Phone as a Mobile Wallet
Camacho, Nuno; Verniers, Isabel; García Pont, Carlos; Stremersch, StefanCase M-1279-EInformation Technologies, Innovation and Change, MarketingAlcatel-Lucent (ALU) was gearing up for the launch of a new business: mobile payment services. Mobile payment involves cash transactions between consumers and merchants or between consumers using their mobile phones. The emergence of a new technology in which ALU had strong expertise - near-filed communication (NFC) - represented a huge opportunity, as analysts expected the market for mobile payments to explode in the coming years. But to avoid p...Starting at €8.20
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Sucesión en Merck KGaA
Neumann, Frederic A.; Tàpies, JosepCase DG-1504Corporate Governance, Leadership and People Management, StrategyEl caso se centra en la cuestión de una sucesión de carácter familiar y en los órganos de gestión y dirección. Asimismo, describe con numerosos detalles el período entre 1963 y 2000, en que Hans Joachim Langmann, el carismático líder de la empresa, estuvo al timón de Merck. En el caso se ilustra la subsiguiente internacionalización, la investigación centrada en los cristales líquidos para pantallas de LC en lugar de en productos farmacéuticos y e...Starting at €8.20
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Succession at Merck KGaA
Neumann, Frederic A.; Tàpies, JosepCase DG-1504-ECorporate Governance, Leadership and People Management, StrategyThe case focuses on the issue of succession in terms of family, management and governing bodies. It describes in some detail the period between 1963 and 2000, when Hans Joachim Langmann, the charismatic leader, was at the helm of Merck. It illustrates the consequent internationalization, the research focus on liquid crystals for LC displays instead of pharmaceuticals and the patriarchal leadership style of this time. Next, the five-year stint of ...Starting at €8.20
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Caesar IT Services: Comercializar múltiples propuestas de valor en una sola empresa
Stremersch, Stefan; Bellezza, SilviaCase M-1227Marketing, Service and Operations ManagementCaesar Group, una empresa de servicios informáticos profesionales, competía en el mercado holandés de tecnología de la información desde 1993. La propuesta de valor inicial de la empresa consistía en ofrecer a sus clientes una capacidad humana cualificada (puesta a disposición de capital humano, o body-shopping) a un precio económico por hora o día. La reacción de la compañía a la creciente evolución del servicio de body-shopping fue formular pro...Starting at €8.20
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Balancing Family and Business Needs at Merck KGaA
Neumann, Frederic A.; Tàpies, JosepCase DG-1505-ECorporate Governance, StrategyThe case sets out to describe the main turning points in Merck's more than 300-year history with an emphasis on the events since World War II (internationalization, growth through acquisitions, policy of in-licensing, R&D focus). However, the main focus is on the company's corporate and family governance structures, procedures and systems, as these represent a unique combination of legal, structural and organisational constructs that cement the i...Starting at €8.20
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Caesar IT Services: Marketing Multiple Value Propositions in One Firm
Stremersch, Stefan; Bellezza, SilviaCase M-1227-EMarketing, Service and Operations ManagementCaesar, a professional IT services firm, has competed in the Dutch IT market since 1993. Its initial value proposition was providing its customers with qualified human capacity at a low hourly or daily rate (often referred to as "body-shopping"). To escape the increasing commoditization of this type of service, the company formulated a new value proposition in 2003, so called TimeValue projects, consisting of the delivery of complete IT projects,...Starting at €8.20
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Komatsu: The Rise of a Service-Dominant Logic
Stremersch, Stefan; Keko, ElioCase M-1328-EMarketingIt was early 2015 and executives of Komatsu Europe International N.V., whose main business is the sale of mining and construction equipment through multiple distributors across Europe, were exchanging views on the business model that would drive their future. They had seen many changes inside and outside the industry in recent years, and Komatsu was facing a growing need to adapt its current way of doing business. The team had been debating each ...Starting at €8.20
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Bertelsmann Foundation: Doing Good and Doing Well
Neumann, Frederic A.; Tàpies, JosepCase DG-1513-ECorporate Governance, StrategyThe Bertelsmann Stiftung (BST), governing body of Bertelsmann AG (BAG), the media conglomerate, and in 2005 the 4th largest foundation by project expenditure in Germany, was founded in 1977 by Reinhard Mohn, the 5th generation entrepreneur who re-built Bertelsmann after World War II. This private operating foundation has built tremendous influence as "reform engine" up to the highest circles of political and economic life in Germany and beyond. I...Starting at €8.20