IESE (España)
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FreshDirect: Forget Delivery. Our Business Is All About Food
Sieber, Sandra; Codrean, CatalinCase SI-194-EInformation Technologies, Innovation and Change, Service and Operations ManagementIn early 2016, with more than 600,000 customers and an estimated revenue of $500 million, FreshDirect was among the top three companies in the U.S. online grocery sector. It employed more than 3,000 people, 30% of whom drove trucks and delivered food to the doorsteps of its customers in five states: New York, New Jersey, Connecticut, Delaware and Pennsylvania. Jason Ackerman, CEO of FreshDirect, wondered if the company's current success could be ...Starting at €8.20
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Xing AG: Securing Leadership in the European Online Social Networking Market
Kaganer, Svetlana; Sieber, Sandra; Ferraro, FabrizioCase SI-173-EInformation TechnologiesThe case explains how the German-based professional social networking site Xing was trying to figure out how to compete against its US competitor LinkedIn for the dominance of the European market in 2009. It was facing a series of land marking decisions, ranging from a revision of its pricing scheme to the expansion into business to business operations.Starting at €8.20
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FreshDirect: Forget Delivery. Our Business is All About Food (Portuguese Version, Brazil)
Sieber, Sandra; Codrean, CatalinCase SI-194-PBInformation Technologies, Innovation and Change, Service and Operations ManagementA principios de 2016, con más de 600.000 clientes y unos ingresos estimados en 500 millones de dólares, FreshDirect se encontraba entre las tres principales compañías del sector de la venta de comestibles online en Estados Unidos. Daba trabajo a más de 3.000 empleados, un 30% de los cuales transportaba la comida en camiones y la entregaba en las casas de los clientes de cinco estados: Nueva York, Nueva Jersey, Connecticut, Delaware y Pensilvania....Starting at €8.20
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FreshDirect: Olvídese de la entrega. En nuestra empresa, lo que importa es la comida
Sieber, Sandra; Codrean, CatalinCase SI-194Information Technologies, Innovation and Change, Service and Operations ManagementA principios de 2016, con más de 600.000 clientes y unos ingresos estimados en 500 millones de dólares, FreshDirect se encontraba entre las tres principales compañías del sector de la venta de comestibles online en Estados Unidos. Daba trabajo a más de 3.000 empleados, un 30% de los cuales transportaba la comida en camiones y la entregaba en las casas de los clientes de cinco estados: Nueva York, Nueva Jersey, Connecticut, Delaware y Pensilvania....Starting at €8.20