IESE (España)
- Case
Napster-Bertelsmann (A)
Collection: IESE (España)Ref.: DG-1353Published: Oct 30, 2001Format: PDFPages: 22Language: Spanish - Case
Napster-Bertelsmann (B)
Collection: IESE (España)Ref.: DG-1354Published: Oct 30, 2001Format: PDFPages:Language: Spanish - Case
Napster-Bertelsmann (A)
Collection: IESE (España)Ref.: DG-1353-EPublished: Oct 30, 2001Format: PDFPages: 21Language: English - Case
Volkswagen Emission Scandal: Reputation Recovery and Recall Strategy
Collection: Ivey Business School (Canada)Ref.: IVEY-9B17M052-EPublished: Apr 20, 2017Reviewed: Apr 25, 2017Format: PDFPages: 11Language: English - Case
United Airlines’ Service-recovery Challenge After Reputation Meltdown
Collection: Ivey Business School (Canada)Ref.: IVEY-9B18A015-EPublished: Mar 2, 2018Reviewed: Feb 2, 2018Format: PDFPages: 9Language: English - Case
Shoes of Prey: Managing the Dark Side of Value Co-creation
Collection: Ivey Business School (Canada)Ref.: IVEY-9B20A022-EPublished: Mar 31, 2020Reviewed: Jan 12, 2021Format: PDFPages: 8Language: English - Case
Napster-Bertelsmann (B)
Collection: IESE (España)Ref.: DG-1354-EPublished: Oct 30, 2001Format: PDFPages: 3Language: English - Case
Apple Watch: Managing Innovation Resistance
Collection: Ivey Business School (Canada)Ref.: IVEY-9B18A005-EPublished: Jan 24, 2018Reviewed: Jan 24, 2018Format: PDFPages: 8Language: English