IESE (España)
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SicherPro Security at Truckzeit
de Santiago, RafaelCase AD-346-EDecision Analysis, Service and Operations ManagementSicherPro offers global and specialized security services that, combined with the most advanced technologies, seek maximum efficiency for companies' business management. A typical problem the company faces is how to assign security officers in such a way that the customer's needs are met and, at the same time, the assignment is as efficient as possible. The case deals with the problem of assigning scarce resources (guards, in this case) in the mo...Starting at €8.20
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Language Exchange Club (LEC)
Baucells Alibés, Manel; de Santiago, Rafael; Malagrida, SergioCase AD-320-EService and Operations ManagementThe case deals with assigning people to jobs. It focuses particularly on how to streamline team creation as effectively as possible. Although the case deals specifically with forming groups in one of IESE's clubs, the methodology may be easily applied to any other type of team.Starting at €8.20
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UEFA Euro 2008
de Santiago, Rafael; Martínez Pedraza, ManuelCase AD-322-EKnowledge and CommunicationThis case deals with the valuation of the risk involved in a particular business situation, and how to hedge that risk by means of insurance. It allows to show the strength of Monte Carlo simulation when dealing with complex risks. It also allows to explain a frequent bias in the decision making process.Starting at €8.20
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Communicating corporate citizenship: MRW and corporate social responsibility (A)
Levy, Jan; Sánchez, Pablo; Rodríguez Badal, Miguel ÁngelCase DG-1375-EStrategyThis case describes the corporate social responsibility (CSR) policy of MRW, Spain's second largest express courier company, and explains how it affects the company's communication policy and business strategy. The case first briefly outlines the history of the company and fills in some background to help understand its current expansion policy. It then gives information about certain management issues that have been considered vital to the organ...Starting at €8.20
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The Change Management Team at Dragoons Duncan Simpson and his Globally Distributed Team
Levy, Jan; Miller, PaddyCase FH-715-ELeadership and People ManagementThe case documents the Change Management Team (CMT) at the drinks company Dragoons and focuses on the team's leader, Duncan Simpson. It describes how the team was established in January 1998 to deal with change in the company and attempts to emphasise the "special nature" of the team, and how Newsome's own unique management style shaped that special nature.Starting at €8.20
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Change management team at Dragoons Duncan Simpson and his globally distributed team - Teaching Note, The
Levy, Jan; Miller, PaddyTeaching Note FHT-38-ELeadership and People ManagementThe case documents the Change Management Team (CMT) at the drinks company Diageo and focuses on the team's leader, Duncan Newsome. It describes how the team was established in January 1998 to deal with change in the company and attempts to emphasise the "special nature" of the team, and how Newsome's own unique management style shaped that special nature.Starting at €0.00
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Bundesautobahnen Group
de Santiago, Rafael; García Centenera, Iñigo; Izquierdo, DavidCase AD-367-EDecision AnalysisBundesautobahnen Group, a German construction company, has won a public tender to build (the first stretch of) a freewayan expressway between Berlin and Bremen, with a budget of 170 million of euros. The company neededs to optimize the costs, matching the estimates offered in the tender and improving the project's margin. One of the most important stages was the optimization of the earthwork along the route.Starting at €8.20
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Espresso House
de Santiago, Rafael; Carreras, Julián; Palaniswami, Ramesh; Vilà, JenniferCase AD-390-EDecision Analysis, Entrepreneurship, FinanceThe financial attractiveness of branded coffee shops attracted investments from the private equity industry in 2005. The case analyzes how Palamon Capital Partners, a private equity firm, used quantitative analysis to assess the risk of a 5-year growth investment in Espresso House, a branded coffee shop chain in Sweden.Starting at €8.20
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Tamklaan Medical Center
de Santiago, Rafael; Geren, BradleyCase AD-321-EService and Operations ManagementThis case deals with allocation of shifts corresponding to Emergency Department doctors in a hopital. The challenge lies in the fact that the assignment has to take into account legal constriants, as well as hospital policy constraints. The case shows how to automate such a process, reducing the manager's work load from 30 hours to less than 2.Starting at €8.20
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El equipo de gestión del cambio de Dragoons Duncan Simpson y su equipo distribuido mundialmente
Levy, Jan; Miller, PaddyCase FH-715Leadership and People ManagementEl caso documenta el equipo de gestión del cambio de la empresa de bebidas Dragoons y se centra en el líder del equipo, Duncan Simpson. Describe cómo se creó el equipo en enero de 1998 para hacer frente al cambio en la compañía, e intenta hacer hincapié en la "especial índole" del equipo y en cómo el singular estilo de gestión de Newsome conformó esa índole especial.Starting at €8.20