IESE (España)
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Santander-Serfín: Revitalizing the Payment Systems Business
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-EMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Santander-Serfín: revitalizando el negocio de medios de pago
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190MarketingEn junio de 2001, Ramón Tellaeche, director general de mercadotecnia y productos del Banco Santander Serfín en México, se planteaba la estrategia comercial que la división de medios de pago debía seguir en los próximos meses para lograr unos ambiciosos objetivos comerciales. Marcial Portela, director general de la división América del Grupo Santander había marcado el objetivo de duplicar la cuota de mercado de tarjetas de crédito en el plazo de u...Starting at €8.20
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Implantación de SAP en Celsa (B)
Jiménez F.; Andreu i Civit, Rafael; Sieber, Sandra; Subirana Vilanova, Brian; Valor Sabatier, JosepCase SI-140Information Technologies, Knowledge and CommunicationEl caso (B) describe la solución adoptada que llevó a una mejora de la situación competitiva de la empresa.Starting at €5.74
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Angel Villa (A)
Jiménez F.; Santomá, JavierCase F-619FinanceSe analizan las ventajas e inconvenientes de la utilización de distintos instrumentos de previsión (seguro de vida, fondo de pensión, plan de jubilación, etc.)Starting at €8.20
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Implantación de SAP en Celsa (A)
Jiménez F.; Andreu i Civit, Rafael; Sieber, Sandra; Subirana Vilanova, Brian; Valor Sabatier, JosepCase SI-139Information Technologies, Knowledge and CommunicationEl caso plantea la situación de una empresa con múltiples centros de trabajo, fruto de adquisiciones y absorciones, que decide implantar SAP. Presenta la problemática de puesta en marcha de un sistema complejo en un entorno distribuido. El caso (A) debe ir acompañado del caso (B), a entregar en clase, donde se describe la solución adoptada que llevó a una mejora de la situación competitiva de la empresa.Starting at €8.20
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Implementation of SAP at Celsa (A)
Jiménez F.; Andreu i Civit, Rafael; Sieber, Sandra; Subirana Vilanova, Brian; Valor Sabatier, JosepCase SI-139-EInformation Technologies, Knowledge and CommunicationThe case describes the situation of a company with a large number of centres of operations, as a result of acquisitions and takeovers, that decides to implement SAP. It presents the problems associated with the implementation of a complex system in a distributed environment. Case (A) should be accompanied by case (B), to be handed out in class, which describes the solution eventually adopted, which leads to an improvement in the company's competi...Starting at €8.20
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Implementation of SAP at Celsa (B)
Jiménez F.; Andreu i Civit, Rafael; Sieber, Sandra; Subirana Vilanova, Brian; Valor Sabatier, JosepCase SI-140-EInformation Technologies, Knowledge and CommunicationCase (B) describes the solution eventually adopted, which leads to an improvement in the company's competitive situation.Starting at €5.74