IESE (España)
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Santander-Serfín: Revitalizing the Payment Systems Business
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-EMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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Identificando instituciones financieras - 2000
Reiser, Miguel; Santomá, JavierCase F-716FinanceEl análisis de los estados contables de las instituciones que operan en el sector financiero permite identificar los distintos tipos de organizaciones que operan en el mercado financiero. El caso presenta los estados contables (cuenta de resultados y balances) de instituciones financieras. Cada institución representa un segmento importante de su sector. El objetivo del caso es la identificación de estas empresas mediante la información incluida e...Starting at €8.20
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Santander-Serfín: revitalizando el negocio de medios de pago
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190MarketingEn junio de 2001, Ramón Tellaeche, director general de mercadotecnia y productos del Banco Santander Serfín en México, se planteaba la estrategia comercial que la división de medios de pago debía seguir en los próximos meses para lograr unos ambiciosos objetivos comerciales. Marcial Portela, director general de la división América del Grupo Santander había marcado el objetivo de duplicar la cuota de mercado de tarjetas de crédito en el plazo de u...Starting at €8.20
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Identifying financial institutions - 2000
Reiser, Miguel; Santomá, JavierCase F-716-EFinanceBy analyzing the accounts of the institutions that operate in the financial sector we can identify the different types of organizations. The case presents the accounts (income statements and balance sheets) of various financial institutions. Each institution represents an important industry segment. The challenge is to identify these companies from the information included in the exhibits.Starting at €8.20
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Paybox: Introducción de un nuevo sistema de pago
Reiser, Miguel; Santomá, JavierCase F-719Finance, Information TechnologiesEn este caso se discuten los retos econtrados por Paybox para la introducción del pago a través del móvil en el mercado español, con el objetivo de establecerse como un medio de pago alternativo al dinero en efectivo y las tarjetas.Starting at €8.20
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Paybox: Introduction of a New Payment System
Reiser, Miguel; Santomá, JavierCase F-719-EFinance, Information TechnologiesThis case discusses the challenges encountered by Paybox when introducing a mobile payment system into the Spanish market with the objective of establishing it as an alternative to cash and credit cards as payment methods.Starting at €8.20