HBSP (USA)
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Televigilancia en el Visiting Nurse Health System
McFarlan, F. Warren; Keil, Mark; Kaul, MalaCase HBS-117S07Information TechnologiesLos esfuerzos de la televigilancia en Visiting Nurse Health System caso presenta una casa de organización de atención médica para usar televigilancia para mejorar la calidad de la atención prestada a los pacientes en situación de riesgo que fueron dados de alta de hospitales y necesitan cuidados en el hogar. Después de dos años de usar el sistema de salud de amigos para la televigilancia de pacientes en situación de riesgo, Mark Oshnock, Presiden...Starting at €8.20
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Managing Customer Profitability at the MGM Grand Hotel (Spanish version)
Campbell, Dennis; Martinez-Jerez, F. Asis; Epstein, Marc J.; Bellin, JoshuaCase HBS-113S07Information TechnologiesThe MGM Grand Hotel in Las Vegas had detailed information on loyal gaming customers, but could its information systems also be tailored to nongaming customers? As the nongaming business sectors became increasingly profitable both at the MGM Grand and in Las Vegas generally, understanding the nongaming customers appeared to be of critical importance to the continuing growth of the resort.Starting at €8.20
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Collaborative Intelligence: Humans and AI Are Joining Forces
Wilson, H. James; Daugherty, PaulArticle HBS-R1804J-EInformation TechnologiesArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact, companies that automate their operations mainly to cut their workforces will see only short-term productivity gains, say the authors. Their research, involving 1,500 firms in a range of industries, shows that the biggest performance improvements come when humans and smart machines work together, ...Starting at €8.20
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Packaged Software Selection Project (Spanish version)
McFarlan, F. Warren; Romanow, Darryl S.; Keil, MarkCase HBS-309S40Information TechnologiesThis case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide software solutions is growing. Focuses on the selection of packaged software to serve multiple sites within the context of a multinational company. Describes the creation of an RFP and the selection of a software vendor. Two software proposals are presented.Starting at €8.20
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Computerized Provider Order Entry at Emory Healthcare
Hamermesh, Richard G.; McFarlan, F. Warren; Morgan, Michael; Keil, Mark; Katz, Andrew; LaBorde, DavidCase HBS-311061-EInformation TechnologiesThe Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardizatiStarting at €8.20
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Telemonitoring at Visiting Nurse Health System
McFarlan, F. Warren; Keil, Mark; Kaul, MalaCase HBS-112030-EInformation TechnologiesThe Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of using the Health Buddy system for telemonitoring at-risk patients, Mark Oshnock, President of Visiting Nurse Health System (VNHS) must decide whether to invest in buying more Health Bu...Starting at €8.20