HBSP (USA)
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ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (B)
Zhu, Feng; Chen, Weiru; Sun, ShirleyCase HBS-618046-EInformation TechnologiesZBJ.com (ZBJ), an online platform that connects knowledge workers to small and medium-sized enterprises, is China's largest outsourcing platform. Founded by Mingyue Zhu in 2006, ZBJ had grown into a unicorn with 4,000 employees and a daily transaction volume of RMB15 million by 2017. During the company's 11-year history, ZBJ had launched ten transformation campaigns to overcome various challenges by changing its products, operations, and business...Starting at €5.74
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OTISLINE (B) (Spanish Version)
Balaguer, Nancy S.Case HBS-102S23Information TechnologiesProporciona una breve actualización sobre la aplicación OTISLINE y concepto de centro de servicio. Incluye discusiones de la percepción del presidente del impacto de OTISLINE en servicio al cliente y la respuesta de la organización local al servicio OTISLINE. Incluye una descripción de un programa piloto de 1989 para la introducción de, terminales portátiles basados en radiofrecuencia a la mecánica de campo. Por último, el presidente de ofertas...Starting at €5.74
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ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A)
Zhu, Feng; Chen, Weiru; Sun, ShirleyCase HBS-618044-EInformation TechnologiesZBJ.com (ZBJ), an online platform that connects knowledge workers to small and medium-sized enterprises, is China's largest outsourcing platform. Founded by Mingyue Zhu in 2006, ZBJ had grown into a unicorn with 4,000 employees and a daily transaction volume of RMB15 million by 2017. During the company's 11-year history, ZBJ had launched ten transformation campaigns to overcome various challenges by changing its products, operations, and business...Starting at €8.20