HBSP (USA)
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Radically Simple IT (Spanish version)
Upton, David M.; Staats, Bradley R.Article HBS-R0803JInformation Technologiesthe difficulty and expense of mapping out all requirements before a project starts because people often cannot specify everything that they need beforehand; the other unanticipated needs that almost always arise once a system is in operation; and the tricky task of persuading people to use and "own" it. Japan's Shinsei Bank emerged during the authors' research as a standout among the companies applying the path-based method. The firm designed, b...Starting at €8.20
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Mrs. Fields Cookies (Spanish version)
Cash, James I., Jr.; Ostrofsky, KeriCase HBS-114S08Information TechnologiesMrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage of MIS resources. The company uses information systems extensively in its processing, communications, and other management functions, including operations of the stores and hiring s...Starting at €8.20
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Radically Simple IT
Upton, David M.; Staats, Bradley R.Article HBS-R0803J-EInformation TechnologiesMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are turned on. What's needed for today's businesses is IT that serves not only as a platform for existing operations but also as a launchpad for new functions and businesses. In this articl...Starting at €8.20
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Codelco Copper Mines (Spanish version)
Upton, David M.; Staats, Bradley R.; Fuller, Virginia A.Case HBS-610S13Information TechnologiesCodelco era una empresa minera de cobre chilena, ampliamente considerado como una de las firmas más administrados profesionalmente en América del Sur, a pesar del hecho de que era propiedad del Gobierno 100%. Una empresa de $ 10.5 mil millones en 2005, Codelco enfrenta al reto de la incorporación de tecnología de la información en sus procesos de producción, los cuales habían sido históricamente muy Manual en la naturaleza. los intentos de respue...Starting at €8.20
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Teaming Up to Crack Innovation and Enterprise Integration
Cash, James I., Jr.; Earl, Michael J.; Morison, RobertArticle HBS-R0811F-EInformation TechnologiesThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In the continuing quest for business growth, many CEOs are turning to their CIOs and IT organizations because technology is absolutely essential to two compelling sources of growth: innovation and enterprise integration. The speed of innovation often depends on the...Starting at €8.20
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Codelco Copper Mines
Upton, David M.; Staats, Bradley R.; Fuller, Virginia A.Case HBS-608053-EInformation TechnologiesCodelco was a Chilean copper-mining company, widely considered to be one of the most professionally managed firms in South America in spite of the fact that it was 100% government-owned. A $10.5 billion company in 2005, Codelco faced the challenge of incorporating information technology into its production processes, which had historically been very manual in nature. CEO Juan Villarzu's initial turnaround attempts introduced a customer-centric co...Starting at €8.20